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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,441 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,441 reviews

May 30, 2015

Amazing This was the best experience ever buying a car. Dealing with Jason moore and Rick Richard was like dealing with my best friend. They treated me like w More

by Uzzellc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : jason moore, Rick Richard, Rick Richard
May 30, 2015 -

Dean Team Subaru Volkswagen responded

John and Cheryl, I can't say thank you enough for your review, reviews like this makes my job rewarding, knowing that a customer is very happy with their car and their service that they take the time out of their busy schedule to write a review for us. I hope when customers go online and look at our reviews at Dean Team Subaru Volkswagen that they truly understand that we back up everything we say and follow through with outstanding customer service. This is why Dean Team Subaru Volkswagen has been rated the number one dealership in the State of Missouri for the past four years and ranked in the top five in the nation overall. I do hope you and Cheryl enjoy both of your new cars you bought from us this week, the Subaru WRX STI and the Volkswagen Jetta. We are also happy that we made you feel welcomes and as if you were our friends because you are. This is how we treat all of our customers. As always if you ever need anything please don't hesitate to call us. We thank you again for your time and interest at the Dean Team Volkswagen Subaru and we value your business and hope to see you back again in the future for your next car.

May 30, 2015

Excellent customer service Our sales rep, Jason Moore, was very helpful and enjoyable to work with. He didn't pressure us, but was actually there to help us and get the best dea More

by Dillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 31, 2015 -

Dean Team Subaru Volkswagen responded

Thanks Dillon and Rebekah for the great review. We do appreciate your business and patience, I'm always happy to hear a customer say they were happy with the whole process from getting a great trade in value and a great value on the car they purchased. It makes the sale even better when the customer says they would recommend myself and the Dean Team to future customers. This means we are doing our jobs the right way and taking care of our customers, because we want repeat customers not the one time customers. It was a pleasure to talk to you and Rebekah for a few while we waited for finance. You two are good people and I wish you and Rebekah the best of luck with everything. If we can ever be of further assistance to you in the future please feel free to call me. Thanks again for your business!!

May 29, 2015

STRAIGHT FORWARD RICHARD GOTSCH EXPLAINED THE BASICS AND DIFFERENCES OF THE TWO DIFFERENT MODELS I WAS LOOKING AT VERY WELL. WITHOUT A PUSHY APPROACH, JUST CONSISTENT More

by GTImovin2on
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gotsch
May 29, 2015

surprising and exceptional We purchased a vehicle from Jason and were extremely surprised at his no pressure approach, making our decision easy and relaxing. His attention to ou More

by carmella2b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 29, 2015 -

Dean Team Subaru Volkswagen responded

Thank you for the nice review, I always strive to give my customers the upmost attention and service I can give. By listening to my customer and their needs it makes it easier to find them a car that they like and this is what happened for you and your family. We appreciate your time and interest in the Dean Team Automotive Group and we hope to see you again in the future for your next car. Thanks again for your business.

May 29, 2015

Unbelievable I can't write enough positive comments about my experience with Mark McNulty and the Dean Team. They were fantastic! So helpful and dedicated to mak More

by amybaniak13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McNulty
May 29, 2015

5 star Jason Moore was our salesman and Dustin walked us through the financial arrangement. I have bought many automobiles, but never have had it so easily. More

by jom132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dustin Westhoff
May 30, 2015 -

Dean Team Subaru Volkswagen responded

Dustin and I thank you for your business and we are extremely satisfied on how we do business. We pride ourselves here at the Dean Team on honesty and integrity and we want to earn the customers business for life. If we can ever be of any service to you in the future please feel free to call us. Thanks again for your time and interest in the Dean Team Automotive Group.

May 29, 2015

Good smart, honest, kind and helpful people I really was not sure what to expect when I arrived at the dealership early morning to look at a car I had talked to Jason Moore sale manager at the D More

by mnouran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Richard, James Becker
May 30, 2015 -

Dean Team Subaru Volkswagen responded

Milad, what an awesome review, I can't thank you enough for what you said. Its a great feeling when customers write in about their experience in such detail as you have. It gives our future customers more knowledge about the Dean Team and what to expect when they get here. I am happy we answered all your questions to the fullest, but most of all we are very happy that you are happy with your purchase. We want you to come back to us for all your cars in the future. Thanks again for your business.

May 28, 2015

GREAT EXPERIENCE We had a great experience working with Jason at Dean Team Subaru. He found the perfect car for us at the right price. He was friendly, courteous, kn More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 28, 2015 -

Dean Team Subaru Volkswagen responded

Pam, I thank you for the great review and your business. I'm happy you were satisfied with my service and I was able to help you find the right car for your family. We do appreciate your loyalty to the Dean Team Automotive Group and we hope we see you back again for your third car when your ready. As always if there's anything we can ever do for you in the future please feel free to call us. Thanks again for your continued business!!

May 28, 2015

Jason Moore was awesome! Jason Moore was very easy to work with I felt no pressure at all from him and he helped me get a great price for my trade. This is the third car I hav More

by Gwatsonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 28, 2015 -

Dean Team Subaru Volkswagen responded

Gary, it was a pleasure to help you and Kendra on finding a car, the Focus you purchased is one of a kind, I haven't seen any others like it yet. When your ready to trade in your G35 let me know and I'll be more than happy to help you on finding a car to replace it. I wish you and Kendra the best with your new baby that's coming. If you need anything please call me. Thanks again for your business.

May 28, 2015

Very pleasant experience! I worked with Jason Moore and the entire process went very smoothly. I felt no pressure and he offered good, sincere advice along the way. I would def More

by Lindsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dustin Westhoff
May 29, 2015 -

Dean Team Subaru Volkswagen responded

Hi Lindsey, thanks for the nice comments I really do appreciate taking time out of your schedule to write a review for me. I hope you enjoy your Forester and I wish you the best of luck on your new job in Boston. That degree from Notre Dame will pay off!! If I can ever be of service to you again please feel free to call me. Thanks again for your business.

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