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Dean Team Subaru Volkswagen
Ballwin, MO
6,505 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,505 reviews
July 27, 2015
Jason Moore was my dealer representative at Dean Team Subaru. He went above and beyond to be clear about the purchase process and to answer all questions. I sa was my dealer representative at Dean Team Subaru. He went above and beyond to be clear about the purchase process and to answer all questions. I saw a few scratches on the gently used Subaru I was purchasing so I returned a few days later and Jason took care of the issue. I would recommend Jason Moore if you are interested in buying a new Subaru at Dean Team Subaru in Ballwin. He made the entire day enjoyable! More
by MarriedConcern
Employees Worked With
July 25, 2015
Awesome service, awesome deal, and I will always come back. Jason Moore was patient and answered every question we had as he walked us through a few cars. Dustin helped us through the financing without any pro Jason Moore was patient and answered every question we had as he walked us through a few cars. Dustin helped us through the financing without any problems or hassles. I am so satisfied as a customer that I cannot imagine going to another dealer again. More
by AndrewMSchmitt
July 22, 2015
Legacy Wes was very accommodating, helpful, and easy to deal with. I couldn't have asked for a smoother transaction for my new Legacy. Very satisfied with my Wes was very accommodating, helpful, and easy to deal with. I couldn't have asked for a smoother transaction for my new Legacy. Very satisfied with my purchase. Rick was also extremely friendly and helpful, and found me the lowest rate possible. Cheers, fellas! More
by wonmeyend
July 22, 2015
total satisfaction I was completely pleased with the services provided me by the team at the Ballwin store. Richard was my main contact and he was wonderful and attenti I was completely pleased with the services provided me by the team at the Ballwin store. Richard was my main contact and he was wonderful and attentive. And, the others I worked with were great too. I was shown and received what was promised, my needs were fully met, and my expectations were exceeded. It was a totally pleasurable experience overall and I would not hesitate to be serviced by the staff again when the need arises. Thank you from a satisfied customer ;) More
by Adrienne
Employees Worked With
Carl Schaeffer, Dustin Westhoff, James Becker, Richard Gotsch
July 22, 2015
Excellent Service and Very timely The service I received from Jason atDean Team was very quick and efficient. Being a student, email communication and text messages were given to me an The service I received from Jason atDean Team was very quick and efficient. Being a student, email communication and text messages were given to me and provided freedom so I could answer where ever I was at. More
by TreighC
Employees Worked With
July 21, 2015
great experience Great experience. We visited several other dealerships and dealt with several pushy sales people. Jason Moore at dean team subaru was completely diffe Great experience. We visited several other dealerships and dealt with several pushy sales people. Jason Moore at dean team subaru was completely different. He was patient, helpful, and informative. He made the process virtually painless. Thanks for all the help! More
by glamma1
Employees Worked With
July 20, 2015
Great Customer Service My husband and I have now purchased our last 7 vehicles from Dean Team Subaru Volkswagen. Phillip Dean and Wes Gallegos provided the best customer se My husband and I have now purchased our last 7 vehicles from Dean Team Subaru Volkswagen. Phillip Dean and Wes Gallegos provided the best customer service that we could have asked for. I recommend anyone looking for a new/lease or used vehicle to visit Wes and Phillip. More
by passmore3
July 19, 2015
Best car buying experience! We purchased 2015 Subaru Forester from Dean Team Subaru. Tony Wright was our sales rep and we has a great car buying experience. He is very knowledge We purchased 2015 Subaru Forester from Dean Team Subaru. Tony Wright was our sales rep and we has a great car buying experience. He is very knowledgeable, friendly, there were no hassles or pressures. We ordered our car and Tony kept us updated via phone and emails and provided ETA. He sent status even while he was on vacation in Europe! Also, Rick Richard the Finance Manager made the finance experience very positive. "Great Experience all around". We would recommend Tony and the Dean Team Subaru. More
by Kanu and Meena
Employees Worked With
Tony Wright
July 19, 2015
Great salesman Just purchased a used car from Jason Moore at Dean Volkswagen. Made a couple of visits and his help was fantastic. He is hard working and was very a Just purchased a used car from Jason Moore at Dean Volkswagen. Made a couple of visits and his help was fantastic. He is hard working and was very accomodating to all my questions and requests. I test drove several cars and never felt pressured. Jason was awesome, very helpful, and not like other salesmen I have worked with...highly recommend Jason and Dean Volkswagen. More
by Matt2015
Employees Worked With
July 18, 2015
better service at jiffy lube Made an appointment, took the car in (they talked me into a maintenance plan when i purchased the vehicle) after 45 min past the appointed time they f Made an appointment, took the car in (they talked me into a maintenance plan when i purchased the vehicle) after 45 min past the appointed time they finally pulled the car in. 45 min later (i was told an oil change would take no more than 30 min) they finished and i left with my car... got home popped the hood and noticed washer fluid was still empty... checked the dipstick approx 1/2 qt low on oil... even jiffy lube fills your washer bottle and checks the oil level when they do an oil change... not looking forward to having to make a 45min drive for 1/2 qt of oil will most likely just top it off myself. Also be aware that even if paying cash in full at time of purchase you will have to await title in the mail... by the time mine arrived (2 1/2 weeks later) the inspection was expired and though they stated in the letter they would re-do it for free i didnt have time to make it back before it would be too late to register my car without penalties so i paid the local service station to do it... also low tire pressure light came on on drive home the day i bought it.. had to pay for tire repair happy with the car just not the 'dean team' More
by adam
Employees Worked With
didnt get their names
