Dean Team Subaru Volkswagen

Great experience!! I went and visited Dean Team Subaru Volkswagen to look into leasing a car. I wanted to see what I could afford and went in thinking I was just looking I went and visited Dean Team Subaru Volkswagen to look into leasing a car. I wanted to see what I could afford and went in thinking I was just looking and not buying a car. Ryan Troll helped me out and walked me through step by step and helped me see what I could afford and what would be best for me. He was such great help to me and made this experience a very good one. He never made me feel like I was forced to lease the car right away, it was always my decision and my timing and what was best for me. Ryan was great to work with and helped me get a Jetta which I love! More

Great Experience all around Bought a new Outback at Deen Team in Ballwin. Great Experience. Service was great. Straight up. No Bs. No Hassles. I did not have a ride to pick up my Bought a new Outback at Deen Team in Ballwin. Great Experience. Service was great. Straight up. No Bs. No Hassles. I did not have a ride to pick up my ordered Outback when it arrived and they came to pick me up at my house. I have an Audi and have had Lexus and the service at DEEN in Ballwin matches those co.'s of much higher priced cars. I shopped at several dealers including LOU FUZE and could not even get a sales person to talk to me . I tried at Webster Groves and the service was terrible. They tried the old school method of sales ie. Qute you a price and then back and forth while they talked to the manager. What BS. Wasted several hours. Tony and Pete were fantastic at Deen. Great salesman . Straight up. Trying to get the customer what he wanted and they did,. The finance manager was awesome. Quick , efficient and friendly. I would recommend no other dealer but the DEEN Team. More

2015 Legacy I went in to buy a new Legacy, but Mark unintentionally sold me a used car, the one he had used as a demo for a while. He was very polite and gave no I went in to buy a new Legacy, but Mark unintentionally sold me a used car, the one he had used as a demo for a while. He was very polite and gave no pressure. My wife liked dealing with him, too. More

Still trying to get things right I was given the run around as to when my car would be ready for delivery. I bought a new car and drove their loaner for 3 weeks. Now I'm awaiting my p I was given the run around as to when my car would be ready for delivery. I bought a new car and drove their loaner for 3 weeks. Now I'm awaiting my paperwork and their finance manager informed me that my first payment will be late because they had a "software problem". I can't even transfer my plates because of their software problem. Super unsatified costumer. Worst car buying experience ever. More

Awesome customer service Bought our first new car and Subaru with James Becker. He worked hard to get us a great deal. He didn't try to jerk us around, and the pricing was ver Bought our first new car and Subaru with James Becker. He worked hard to get us a great deal. He didn't try to jerk us around, and the pricing was very simple. We would highly recommend Dean Team and James! More

will be back Wes accommodated ALL of my requests. Service was speedy and accurate. I would highly recommend the Dean Team. They go above and beyond your expectatio Wes accommodated ALL of my requests. Service was speedy and accurate. I would highly recommend the Dean Team. They go above and beyond your expectations! More

Great buying experience We've dealth with very friendly and knowledgeable sales associate who was eager to please and explain all the details. He was straight forward from t We've dealth with very friendly and knowledgeable sales associate who was eager to please and explain all the details. He was straight forward from the get go and provided total customer support. Spent great deal of time going through the car features and their setup. Open to be of assistance with any additional questions we may have. More

Great car buying experience Very good, professional sales staff I worked with. My old car was starting to literally fall apart. Although I wasn't expecting to walk away with a ne Very good, professional sales staff I worked with. My old car was starting to literally fall apart. Although I wasn't expecting to walk away with a new car that particular day, one with almost the exact features I wanted was on the lot. They got the additional two features installed that day and I got a good deal on the pricing. They gave me a good trade-in value for my old car also. And, even though Subaru Finance was closed by the time we got to the financing portion of the deal, they were able to secure a loan through a third party lender at the same rate. One happy camper here. More