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Dean Team Subaru Volkswagen - Service Center

Ballwin, MO

4.6
302 Reviews

302 Reviews of Dean Team Subaru Volkswagen - Service Center

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June 29, 2018

A Cool Experience on a Hot Day A very pleasant experience! Prompt service, great waiting room atmosphere, friendly exchanges with employees, and Eric was very attentive in providi More

by GG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Harrelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2018

10,000 mile service I am impressed with the new facilities. Drop off was easy. I waited and it took less than an hour. Everyone was very nice, especially Paul. More

by mbw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Dean Team Subaru Volkswagen responded

Thank you for your great review! We look forward to seeing you for service again.

June 27, 2018

Quick, efficient, friendly I was able to drop off my car before work with ease. I received a text later in the morning to notify me that the repair (replacing the parking brake) More

by Jake12321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2018

Great Service Department Paul was very helpful in dealing with my difficult extended warranty company. He worked hard to come up with a solution, when the warranty company was More

by STL GTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2018

Great customer service Paul, Annie and Eric are AWESOME service consultants who bend over backward to make my experience exceptional each & every time! I would not take my V More

by Kmlpage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Harrelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2018

Service Department 5 Star Service! I purchased and took my GLI to another VW dealership for service, but over the past year or so the service department had changed and wasn't the same. More

by GLI4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2018

Stay away Chaquita in scheduling was so difficult to work with I didn't even make it pass that to even rate anyone else. You have to give them all this informat More

by Beware
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chaquita
June 18, 2018

Oil Change Dean Team Ballwin does an excellent job with each routine visit. They make sure to tell you exactly what they will be preforming on your car, with no More

by asilkay21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2018

Water pump replacement I came in on a Saturday just before closing, they provided me with a loaner car for the weekend. my water pump was replaced on Monday on time, everyo More

by Jpgriz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2018 -

Dean Team Subaru Volkswagen responded

Thank you for your review. Glad we could help.

June 16, 2018

Service Dept Paul Fix First time to the Dean Team VW very nice place, we have worked with Paul Fix for years when we found out that Paul had left Bommarito VW, we had to fi More

by I❤cars
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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