Dean Team Subaru Volkswagen - Service Center
Ballwin, MO
296 Reviews of Dean Team Subaru Volkswagen - Service Center
Great Service It was a great experience working with Wade on getting the ignition key fixed. Everything was fixed perfectly and on time. Its always a great experien It was a great experience working with Wade on getting the ignition key fixed. Everything was fixed perfectly and on time. Its always a great experience with Dean Team Volkswagen. More
Great service,sales and products My wife and I in 2012 purchased a VW Passat, @ the Dean Team VW dealership in " beautiful downtown Ballwin,mo", and have been very please with the cou My wife and I in 2012 purchased a VW Passat, @ the Dean Team VW dealership in " beautiful downtown Ballwin,mo", and have been very please with the courteous service of everyone there. Our service advisor, Wayne Knuckles, provided the usual courteous service today when I took our Passat in for it's 90,000 mile checkup/ service, getting a loaner car to use during the day- We will continue to be clients of the VW Dean Team VW for future purchases- Sincerely, Greg R. Sonderman More
Tire repair Great service, as usual! Their waiting room is nice and comfortable with great WiFi. Did not have to wait long at all. Will be back for sure! Great service, as usual! Their waiting room is nice and comfortable with great WiFi. Did not have to wait long at all. Will be back for sure! More
Service Call is a breeze This dealership, particularly the service manger, Eric Harrellson, was especially helpful in my recent service visit for routine vehicle maintenance.. This dealership, particularly the service manger, Eric Harrellson, was especially helpful in my recent service visit for routine vehicle maintenance.. I look forward to future service appointments that run as smooth. More
A Cool Experience on a Hot Day A very pleasant experience! Prompt service, great waiting room atmosphere, friendly exchanges with employees, and Eric was very attentive in providi A very pleasant experience! Prompt service, great waiting room atmosphere, friendly exchanges with employees, and Eric was very attentive in providing pertinent information. Oh, and I got my new hitch! More
10,000 mile service I am impressed with the new facilities. Drop off was easy. I waited and it took less than an hour. Everyone was very nice, especially Paul. I am impressed with the new facilities. Drop off was easy. I waited and it took less than an hour. Everyone was very nice, especially Paul. More
Quick, efficient, friendly I was able to drop off my car before work with ease. I received a text later in the morning to notify me that the repair (replacing the parking brake) I was able to drop off my car before work with ease. I received a text later in the morning to notify me that the repair (replacing the parking brake) was finished. The car was ready for me after work and I had no issues picking it up and paying. More
Great Service Department Paul was very helpful in dealing with my difficult extended warranty company. He worked hard to come up with a solution, when the warranty company was Paul was very helpful in dealing with my difficult extended warranty company. He worked hard to come up with a solution, when the warranty company was unwilling to help me out. Also, Dean Team's service loaner is a very valuable perk...I would have been car-less for the duration of my repair, if not for their free loaner. More
Great customer service Paul, Annie and Eric are AWESOME service consultants who bend over backward to make my experience exceptional each & every time! I would not take my V Paul, Annie and Eric are AWESOME service consultants who bend over backward to make my experience exceptional each & every time! I would not take my VW anywhere else! More
Service Department 5 Star Service! I purchased and took my GLI to another VW dealership for service, but over the past year or so the service department had changed and wasn't the same. I purchased and took my GLI to another VW dealership for service, but over the past year or so the service department had changed and wasn't the same. I was referred to the Dean Team and they have been amazing! They are always professional, kind, and educated. They never seemed bothered if I ask them questions about needed or extra services. I trust when I take my GLI to be serviced there they perform all the services and perform them properly. If you are looking for a good VW service department I highly recommend the Dean Team VW in Ballwin. More