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Dean Team Subaru Volkswagen - Service Center

Ballwin, MO

4.8
296 Reviews

296 Reviews of Dean Team Subaru Volkswagen - Service Center

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July 31, 2018

Great Service It was a great experience working with Wade on getting the ignition key fixed. Everything was fixed perfectly and on time. Its always a great experien More

by mrsujeet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Knuckles
July 31, 2018

Great service,sales and products My wife and I in 2012 purchased a VW Passat, @ the Dean Team VW dealership in " beautiful downtown Ballwin,mo", and have been very please with the cou More

by GRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Harrelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gould, Wade Knuckles
July 23, 2018

Tire repair Great service, as usual! Their waiting room is nice and comfortable with great WiFi. Did not have to wait long at all. Will be back for sure! More

by Hgage224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2018

Service Call is a breeze This dealership, particularly the service manger, Eric Harrellson, was especially helpful in my recent service visit for routine vehicle maintenance.. More

by T8
Recommend Dealer
Yes
Employees Worked With
Eric Harrelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2018

A Cool Experience on a Hot Day A very pleasant experience! Prompt service, great waiting room atmosphere, friendly exchanges with employees, and Eric was very attentive in providi More

by GG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Harrelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2018

10,000 mile service I am impressed with the new facilities. Drop off was easy. I waited and it took less than an hour. Everyone was very nice, especially Paul. More

by mbw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Dean Team Subaru Volkswagen responded

Thank you for your great review! We look forward to seeing you for service again.

June 27, 2018

Quick, efficient, friendly I was able to drop off my car before work with ease. I received a text later in the morning to notify me that the repair (replacing the parking brake) More

by Jake12321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2018

Great Service Department Paul was very helpful in dealing with my difficult extended warranty company. He worked hard to come up with a solution, when the warranty company was More

by STL GTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2018

Great customer service Paul, Annie and Eric are AWESOME service consultants who bend over backward to make my experience exceptional each & every time! I would not take my V More

by Kmlpage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Harrelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2018

Service Department 5 Star Service! I purchased and took my GLI to another VW dealership for service, but over the past year or so the service department had changed and wasn't the same. More

by GLI4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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