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Del Toyota

Thorndale, PA

4.7
6,789 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,789 reviews

December 22, 2019

Great experience! i took my car in for inspection and found out it was on its last legs. Frank in service was super helpful and went over everything with me until I dec More

by DEE.HARDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank (not sure of his last name)
Dec 22, 2019 -

Del Toyota responded

Dee, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 22, 2019

Fast and Friendly I came to this location to lease a 2020 Toyota Tacoma. I got a great deal and was in and out of the dealership in less than 45 minutes. All of the sta More

by dennisawad32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Romanek
Dec 22, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 22, 2019

Great! Thorough, thoughtful, kind, educated on the cars overall great experience with the best salesman ever! Had exactly what I wanted for the right price, More

by SCATOMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Thrailkill
Dec 22, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 22, 2019

Missed state inspection Had an oil change scheduled with my state inspection due in 6 weeks & there was no notice or check by Del. The receipt has in bold, big red letters, “ More

by ZATHEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
December 21, 2019

Very satisfied customer From the greeting at arrival to the time we left the dealership I had a very comfortable, friendly and satisfying experience with the people at Del To More

by Bojack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Smith
Dec 22, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 21, 2019

Heather is the best I bought my rav 3 years ago and heather helped me get my gap refund with no push back which I thought might happen. Pat in service is the best. She tr More

by WALLOKAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Soloman
Dec 22, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 21, 2019

Super! We had a really good experience purchasing our new vehicle at Del Toyota and Abbie was a great salesman. Would definitely go there again to purchase a More

by SHELLIAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abbie Hamid
Dec 22, 2019 -

Del Toyota responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Del Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 20, 2019

Excellent Customer Service Went in to talk numbers and walked out with a new car (unexpectedly) because they worked so well with us. Higher recommended, Such a great place. More

by jaconst29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Dec 20, 2019 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Congratulations on your new car! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 19, 2019

Buying a car is fun again. Coffee, doughnuts, popcorn? Yes, and cars too! It's nice to work with a dealership that makes car buying a pleasant experience and Del Toyota does j More

by RadioDoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbie Hamid
Dec 19, 2019 -

Del Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 19, 2019

I felt very well taken care of Overall great experience. From the personal that meet you when you climb out of your car, to the guys at the service desk, to the nice secretaries, More

by re
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Dec 20, 2019 -

Del Toyota responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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