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Del Toyota

Thorndale, PA

4.7
6,788 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,788 reviews

October 15, 2019

Review The staff were all friendly Steve Heinz was helpful as well as the gentleman who worked out the financing. The ONLY drawbacks were the sheer number of More

by BETHDESIMONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Oct 15, 2019 -

Del Toyota responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Steve and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 14, 2019

Service has not called back about our issue I purchased the Toyota care plan and they told me there was a “special” and it was $229 they took my credit card over the phone and charged me $249. More

by TRACYD0
Customer Service
Recommend Dealer
No
Employees Worked With
It’s on my receipt at home
Nov 05, 2019 -

Del Toyota responded

Hi TRACYDO, I believe this mistake was corrected and resolved at the quoted price with our apologies for not originally matching the special discounted price. If that is not the case, please contact me at your earliest convenience. Sincerely, Mike Naegele, Service Manager m_naegele@delautogroup.com, 610-383-6200 ext 117

October 14, 2019

Awesome!!! My experience was awesome!!! Got the truck I wanted at the payment I wanted and when I went to pick it up I was in and out in about a hour!!! More

by SHAWNGREEN2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis
Oct 15, 2019 -

Del Toyota responded

Shawn, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Del Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 14, 2019

New vehicle Great service happy with purchase and would buy again all good with everything keep up the good work please. Look forward to working with you again More

by JANKANSSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 13, 2019

Great sales people and management I have bought all of my cars from Dell Toyota. Jimmy is great! Ben Gomez took good care of us while we were there. The financial guy also was very he More

by TACKGREGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Oct 14, 2019 -

Del Toyota responded

Hello GREG and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jimmy was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 13, 2019

Awesome Dealership! Top notch dealership. Everyone I dealt with was absolutely awesome. Easy process and very straightforward. They didn’t try and up sell me anything I d More

by A.SORRENTINO91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Boorse
Oct 13, 2019 -

Del Toyota responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 13, 2019

Good experience Quick and a great deal. Good customer service. Best deal i could have found on a new toyota tacoma. I would definitely recommend this dealership. More

by GREEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2019 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 13, 2019

A good experience We had a very good experience purchasing the car no pressure the car salesman Sean was a complete gentleman very patient went through so many differen More

by OPIELAVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Krause
Oct 15, 2019 -

Del Toyota responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Sean was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 12, 2019

Fantastic service Salesman Adrian made this experience a wonderful one. The staff was helpful and informative. This is by far, my best experience at any car dealership. More

by FLEXFIET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2019 -

Del Toyota responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Adrian was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 12, 2019

Great New Tundra Buying Experience Easy experience. Great deal, no pressure, friendly folks. Negotiated over the phone and email, in and out of the dealer quickly. Thanks for making it More

by Ethan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Thrailkill
Oct 13, 2019 -

Del Toyota responded

Ethan, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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