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Del Toyota

Thorndale, PA

4.7
6,790 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,790 reviews

September 30, 2019

easy and fast got in and out. all of the paperwork was prearranged. seamless experience with courteous staff. would recommend to anybody who is looking for a Toyota More

by JCBPARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Thrailkill
Oct 01, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 30, 2019

Great experience 👏🏽👌🏽 Exceptional customer service! Staff is very attentive and professional. I appreciate their service for all that they do for customers like myself. Buy More

by TylerButcher11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Romanek
Oct 01, 2019 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 30, 2019

Best experience so far at a dealership. Fantastic. Wow! What a fantastic experience working with the gentleman at Del Toyota. Everyone was very straightforward, pleasant, and professional. Highly reco More

by ROBERTM185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Ben Gomez
Oct 01, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 30, 2019

Very pleasant experience I had a great experience when leasing my new truck. Everyone was very nice and they stayed after hours on a Saturday to wait for us because since we More

by Searaysundancer268
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 30, 2019

Marty, Nikki and Angel are amazing! Super personable, down to earth and relatable. No pressure, in, out and on with my new ride. Del Toyota is the dealership that delivers! More

by Tyge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Oct 01, 2019 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 30, 2019

Quick and easy. The entire process was quick and easy. I was in and out. I have no complaints. I am very satisfied with my purchase. My car is beautiful. More

by REMMERED1
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel, Jared "The Champ" Bell
Oct 01, 2019 -

Del Toyota responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Del Toyota satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 29, 2019

Great staff and large selection. Awesome place. No silly balloons flying inside the showroom. Clean place, friendly and knowledgeable staff that knows the Toyota product line and More

by Jeff J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grady Oren
Oct 01, 2019 -

Del Toyota responded

To say thank you is not enough, Jeff! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Del Toyota again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 29, 2019

Bad feeling Been in twice so far for the same problem and it's still there. They don't seem to have a clue. Have a bad taste in my mouth for Toyota looks like thi More

by BOBTWOSIXTY
Recommend Dealer
No
Employees Worked With
Mike Naegele
Oct 01, 2019 -

Del Toyota responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 28, 2019

Excellent Dealership and excellent sales person. This is by far the best Toyota dealership. The transaction was very smooth and price was great. The salesperson was wonderful to work with. Thank More

by zhangmik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Christman
Sep 29, 2019 -

Del Toyota responded

Thank you for taking time to review our dealership. It was a pleasure to assist you and please let us know when we can do so again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 28, 2019

First car after getting married My wife and I were buying our first car after getting married. We experienced excellent service throughout the entire car buying process including wal More

by roccoaduran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Mike Naegele, Kimberly Smith
Sep 29, 2019 -

Del Toyota responded

Thanks for letting us know about your excellent experience! Our team approach helps us to provide seamless customer service. Congratulations on your first car and we look forward to serving you again in the future Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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