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Del Toyota

Thorndale, PA

4.7
6,835 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,835 reviews

July 19, 2019

Good visit I appreciate a simple oil change with no pressure to do some BS maintenance that we didnt need yet. Thank you for being honest. Car sense always tr More

by nsampey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez, Nick Abbattista
Jul 21, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 18, 2019

Professional, product knowledge, customer sensitivity Ed's approach was low key and listened to our needs. Felt comfortable yet business like in the process. Sean was very thorough when presenting the f More

by Craig Muller Sr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty, Ed Pollock
Jul 19, 2019 -

Del Toyota responded

Thank you for the feedback, Craig! We are happy to hear of your positive experience at Del Toyota, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 18, 2019

Positive experience buying at Del. We wanted a used Highlander and found a great 2015 at Del. Shawn Krause was patient and attentive in our search and in the purchase process, Angel was More

by HighlanderOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Shawn Krause
Jul 18, 2019 -

Del Toyota responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Shawn and the rest of the Del Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 18, 2019

Tacoma My experience with Del Toyota was great. They made the entire buying process very quick and painless. I would definitely recommend them to friends and More

by RYAN.FETTINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty
Jul 19, 2019 -

Del Toyota responded

Thank you for your great feedback and recommendation, Ryan! We are pleased to hear about your great experience at Del Toyota! If there is anything else we can do for you, just give us a call! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 18, 2019

Service With a Smile Had an appointment for service, and they were extremely flexible on the time and date when I called to make it. They got my vehicle in right on time, More

by JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall their names., Mike Naegele
Jul 18, 2019 -

Del Toyota responded

John, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2019

Really fast. In and out. Super quick and friendly service. Would recommend this dealer for anyone looking for a variety of Tacoma’s. They had them all and Adrian was really he More

by John1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Jul 17, 2019 -

Del Toyota responded

We appreciate your comments and are happy to hear that Adrian was able to meet your needs. At Del Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2019

Repair of defect My new Rav had a defect when I bought it but the problem has been resolved now and I was very happy with the service. More

by ELECTR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Boorse
Jul 18, 2019 -

Del Toyota responded

Thank you for sharing your feedback. If you have any questions or if we can be of assistance, please don't hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2019

20194Runner Very friendly, knowledgeable, and professional sales and service staff. Ed was knowledgeable and low pressure. Ken was efficient and easy to deal wi More

by DD1446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Ed Pollock, Nick Abbattista
Jul 18, 2019 -

Del Toyota responded

Thank you for recognizing your experience at Del Toyota. I am glad that we were able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2019

Guy was real good I came in for my truck. Then I came in for my car. Both were done by the same guy. He was Brett Murphy. He did the stuff quick and right. No BS. No te More

by jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Murphy
Jul 18, 2019 -

Del Toyota responded

Your feedback is greatly appreciated, jc! Brett is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2019

In and out fast A little disappointed that they didn't readily have the needed part and that we'll need to return. But other than that the staff is great, waiting ar More

by LAZANDTAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 18, 2019 -

Del Toyota responded

Thank you for your valuable and honest review. Feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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