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Del Toyota

Thorndale, PA

4.7
6,837 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,837 reviews

June 22, 2019

Was pleased. I have purchased three Toyota Rav4 from Del Toyota and have been very pleased with sales and service and have recommended this dealership to others. More

by JONES562JOHN
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Abbie Hamid
Jun 25, 2019 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 21, 2019

Quick and easy transaction Everyone was very friendly and helped make my lease transaction very easy. Will definitely recommend to friends and family. I will definitely be back More

by MIKESTEF609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grady Oren
Jun 25, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 21, 2019

The best car buying experience I've ever had. Nick and the team were great from the first phone call I made, the email exchange and then the experience in the dealership. Honest straightforward pr More

by JCE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Algernnae, Nick Abbattista
Jun 25, 2019 -

Del Toyota responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Nick and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 20, 2019

Great Experience Top notch organization! No high pressure sales or pushy individuals. Comfortable, relaxed atmosphere where you felt good when making a very important More

by Quicksand Tacoma Owner
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grady Oren
Jun 25, 2019 -

Del Toyota responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 20, 2019

Excellent Abby is awesome always takes great care of his customers 👍I always recommend this dealership to all my friends and family.keep up the great work guys More

by TIM@GRANDSPORTAUTOBODY.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbie Hamid
Jun 25, 2019 -

Del Toyota responded

Thank you for your great review, Tim! We're glad to have Abbie on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 20, 2019

Great experience Abbie has been taking care of my family for years! I came in feeling worried about my lease and what my options would be and Abbie took care of me and More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbie Hamid
Jun 25, 2019 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 20, 2019

Easy! The team at Del made everything easy from the moment they took my initial phone call to the point I drove out in my new truck! More

by Magis24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Donlan, Ken Tran
Jun 25, 2019 -

Del Toyota responded

Magis, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 18, 2019

Buying my first car Great experience. Everyone very welcoming and helpful! It was good because I was in contact with shawn via text about preparing to have everything rea More

by MAGGIEROTH14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Shawn Krause
Jun 25, 2019 -

Del Toyota responded

Maggie, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Del Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 18, 2019

Inconsistent with prior experience Bought a car in 2011 and 2016 from this dealership. Always had a pleasant experience. This time the salesman and sales manager were adversarial and ru More

by HALSEA2
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Ben Gomez
Jun 18, 2019 -

Del Toyota responded

While we appreciate all reviews to help us help our customers we can not look past the fact that this is false. These customers were upset because we would not give them accessories for free. That is the only reason for their negative review. Unfortunately we cant make everyone happy even though we strive to do so. This is a classic case of a customer trying to get something for free.

June 17, 2019

inspection and service Great place, fast service and every experience with Del Toyota has been positive. Love Abbie, plus great work by Josh Cartagena and other service men More

by OLGAMILAGROSBURGOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Cartagena, Abbie Hamid
Jun 17, 2019 -

Del Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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