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Del Toyota

Thorndale, PA

4.7
6,838 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,838 reviews

June 11, 2019

Treated like family Steve Heinze is a great guy. He treated us with respect and honesty from the very beginning. This car was for my daughter and he listened to what we More

by chrissyr1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Del Toyota responded

Hi Chrissy and thanks for the great feedback! We're very happy that Steve was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 11, 2019

Very happy Dealt with Jerry on recall for my frs great experience was very helpful and pleasant the whole time. Would definitely recommend others to your dealers More

by Jac923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, Mike Naegele
Jun 11, 2019 -

Del Toyota responded

Thank you! We appreciate you taking the time to tell us that you are a happy customer. It was our pleasure doing business with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 11, 2019

Helpful, quick, and thorough I recently wanted to trade out of a previous lease early due to mileage concerns. Immediately felt welcomed by both Sean Boorse and Sean Karkoska. Sea More

by LAURENETILLEY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Boorse
Jun 12, 2019 -

Del Toyota responded

Lauren, I sincerely thank you for going out of your way to write this review about our team. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new Toyota 4Runner. If you have any further needs, please come back to see us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 09, 2019

Excellent service from my man Miguel, always coming back ,good deals, good price and good service, Angel with excellent knowledge of the vehicle thank you More

by Ecjones19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Jun 11, 2019 -

Del Toyota responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future vehicle needs. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 08, 2019

Great Experience We just recently bought a new Toyota Highlander from Dell Toyota. What a great experience. Adrian did a great job explaining all of the different op More

by JFABOOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Jun 11, 2019 -

Del Toyota responded

Thank you very much for writing us a review. We're so glad to hear you had a great experience! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 08, 2019

Awesome! Best car buying experience. Friendly, knowledgeable and customer service was on point. Definitely will recommend this dealership to anyone looking to More

by TeamBailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Ed Pollock
Jun 11, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 08, 2019

I couldn’t be more happier I needed a car and I was picked up by Don, that meant a lot to me. When I got there, I didn’t expect such an amazing and devoted sales person like Him More

by Bracha1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Romanek
Jun 11, 2019 -

Del Toyota responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Heather and Don. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 07, 2019

2nd car in 3 years Jimmy the GM, Abbie the salesman, and Angel the tech wiz were absolutely amazing. Quick, painless, and respectful. My 2019 CH-R Limited is so much fun More

by LOSTINTIME19782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Abbie Hamid
Jun 11, 2019 -

Del Toyota responded

We cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 07, 2019

Toyotacare & Inspection appt I’ve never had any problems with Del. I’m in-and-our quickly, the waiting area is comfortable, and the work/service is top-notch. More

by Shawn B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 11, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us, Shawn. I am happy to hear that you were pleased with our customer service and facilities. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 07, 2019

Great value, no haggle I traveled two hours to purchase my new Rav4 and it was worth. Nikki quoted me a great price via email and I thought "there must be a catch". There wa More

by Bagman67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Nikki Dougherty
Jun 11, 2019 -

Del Toyota responded

We are so honored to have you as a valued customer! Thank you for trusting us with your car buying needs and it was a pleasure working with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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