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Del Toyota

Thorndale, PA

4.7
6,897 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,897 reviews

June 03, 2019

awsome Everyone is ready to help you in whatever questions you have, and willing to go the extra mile and the pricing is the best around. More

by EVYGAWRON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Abbattista
Jun 04, 2019 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 02, 2019

Great service Great customer service, knowledgeable reps really cared about us and worked within our budget. I cannot say enough about their high quality of servi More

by BARTMCKINNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Krause
Jun 06, 2019 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 02, 2019

Very satisfied I just bought a 2019 RAV4 hybrid. I'm thrilled with the car and the price that I paid. I was treated respectfully by all involved in the process. My p More

by Very satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Don Romanek
Jun 06, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 02, 2019

Highlander I was pleased with the attention Sean paid to our needs in purchasing our new vehicle. We felt comfortable with our experience. We will recommend Del More

by JRZGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Boorse
Jun 06, 2019 -

Del Toyota responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Sean assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 02, 2019

Great speedy service Always accommodating on time of service while doing a great job quickly. Great waiting room and a complimentary loaner vehicle is always a big plus. More

by WOLFSONTRACING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Mike Naegele
Jun 04, 2019 -

Del Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 01, 2019

Best Car Buying Experience I Ever Had This was hands down the best car buying experience I ever had. The customer service, friendliness, and follow-through from each employee I worked wit More

by MinivanDad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica McDaniel - 5 Stars, Ken Tran, Angel Lewis, Nikki Dougherty, Al Demsky
Jun 04, 2019 -

Del Toyota responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 01, 2019

Out standing service Easy, quick, no hassle, friendly, experience. I Would highly recommend Steve and the Dell team to all my family and friends. Love my car!! Great job!! More

by Downingtown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Del Toyota responded

Susan, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 01, 2019

Friendly and efficient sales Thanks for taking the time to answer my questions and provide an excellent price. The sales process was friendly and efficient, getting us out the doo More

by BradyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Abbie Hamid
Jun 04, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 01, 2019

An amazing experience at Del Toyota I have been using this service center for over 10 years now and I can attest to their promptness of service and excellent customer care. I recommend t More

by AMADEYIGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the cashiers at the counter, Don Romanek, Mike Naegele
Jun 04, 2019 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 01, 2019

best service I ever had in a Toyota dealership. I'm so happy I had the best service I've ever had in a dealership. I highly recommend Del Toyota, so much better than New Holland Toyota. They were very nice. More

by judy39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 04, 2019 -

Del Toyota responded

Judy, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Del Toyota's Service Department. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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