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Del Toyota

Thorndale, PA

4.7
6,829 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,829 reviews

March 30, 2019

Just one world perfect This is a great place to talk with the employees there n great person I like that thanks Martin c. Fusselman for taking care of me More

by DANIELNINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Del Toyota responded

We're excited to hear that Martin took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

Apr 01, 2019 -

Del Toyota responded

We're pleased to hear that Martin took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 30, 2019

75000 mile Service The service.was done in a timely and efficient manner. I will always have Toyota do all my service work. It is always easy to make an appointment H More

by Fishguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat
Apr 01, 2019 -

Del Toyota responded

This review was a pleasure to read. The Del Toyota service center works hard to provide every guest with timely and efficient service. Hearing that we are reaching this goal is a huge compliment! We look forward to seeing you for your next scheduled maintenance! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

Apr 01, 2019 -

Del Toyota responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Friendly Kia for your vehicle needs. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 30, 2019

New Tacoma I initiated contact through the Internet and received a welcome and informative response by Erin Bauer .... internet sales consultant. When I was read More

by ADIAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Bauer, Al Demsky
Apr 01, 2019 -

Del Toyota responded

Thank you and congratulations on your purchase! We are so pleased that Erin, Al, and the rest of Del Toyota team could make your visit smooth and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new Tacoma. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 29, 2019

Thundra - Best Dealership These guys are great! Best dealership I ever...Josh, Connor and Heather, you guys are awesome with an outstanding customer service. Thank you so much! More

by IP-NJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Christman
Apr 01, 2019 -

Del Toyota responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service and it’s encouraging to know Josh, Connor and Heather were able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 29, 2019

Great experience and quick deal The service was great and my salesman (Adrian) was a great guy. I was in a rush and it was no problem, the deal was done in good time. My only complai More

by JORDANGUILLORY98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Apr 01, 2019 -

Del Toyota responded

Thank you for this great review! Adrian is truly an exceptional employee and we appreciate him for giving you a great experience. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 29, 2019

Prompt and excellent service. We had the 30,000 mile checkup and service. The service was excellent and prompt and everyone was very courteous. The price was very fair Our wait t More

by MARY James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Solomon, Mike Naegele
Apr 01, 2019 -

Del Toyota responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and excellent service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 29, 2019

Getting my 2008 serviced I took it in for certain items to be repaired and as they replaced those I was called and and told told about a few little things that also needed to More

by Pittsburgh Steelers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Apr 01, 2019 -

Del Toyota responded

Thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. I will pass your feedback along to Mike. Drive safely. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 29, 2019

Worst ever experience I gave my car for complete diagnosis of the engine as I saw oil leakage all over the engine. After full diagnosis, I was told there are no leaks and t More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerald Dyson
May 07, 2019 -

Del Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 29, 2019

Nice employees. Pleasurable experience. Sean answered every question I had and my wife and I had a great conversation with him while we waiting for the car to get detailed. Jim in finance wa More

by jgribs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Sean Boorse
Apr 01, 2019 -

Del Toyota responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Sean, Jim, and Angel could make your car shopping experience so pleasurable and efficient. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 29, 2019

They really made it quick and easy!!! Steve new all about the car I was interested in and very helpful in moving things along. Ken really new all about the paper work and it was done in a More

by Hunter22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis
Apr 01, 2019 -

Del Toyota responded

Thank you for your wonderful feedback. It's fantastic to know that Steve, Ken, and Angel were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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