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Del Toyota

Thorndale, PA

4.7
6,825 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,825 reviews

March 22, 2019

Professional and friendly Enjoyed working with my salesman, Amr Rizk. He was very helpful and friendly without any pressure. I felt very comfortable throughout the transaction, More

by JMSTEINER1122WLH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
.Pat D., Nikki Dougherty, Amr Rizk, Jessica McDaniel
Mar 24, 2019 -

Del Toyota responded

We loved reading this review! Happy customers are our aim, and it appears Amr really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-620

March 21, 2019

Honest and Great Prices Absolutely the best experience at this dealer. Flew in from Minnesota to lease a new truck. I average a purchase of a new vehicle about once a year More

by jholt26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Connor Christman
Mar 24, 2019 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-620

March 21, 2019

Great customer service We were greeted by Nick, our sales rep. He was kind, friendly and very accommodating. He showed us our car which we had picked out online and took u More

by TJ1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Augusto Tejado, he was our Internet connection. He was wonderful., Nick Abbattista
Mar 24, 2019 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear that Nick and Jim were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-620

March 20, 2019

Super dealer! Del Toyota was super easy to deal with and had by far the best price. Well worth going out of your way to visit them. More

by drtodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Don Romanek
Mar 20, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 20, 2019

Professional Abbie was very easy to deal with and made it a smooth transaction. Ken in Finance made it easy as well. Angel was very helpful in showing me everyth More

by Jf1782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Abbie Hamid
Mar 20, 2019 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 19, 2019

Conseguir un carrito Daniel fue la persona que nos ayudo en ningun momento dudo de nada siempre estubo positivo nos syudo a abrir credito en la toyota nos enseno varios au More

by Dita1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Mar 19, 2019 -

Del Toyota responded

Muchas gracias, que tenga un día exelente! Sinceramente, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 19, 2019

Excellent Good deal, not a lot of time spent negotiating. Returning customers and will continue to be. Returning service customer also and will continue to be. More

by GDGALLO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbie Hamid
Mar 19, 2019 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 19, 2019

Arrogant Dealer After arriving there Al greeted us practically before we could get out of our vehicle. We wanted to look around but insisted we begin working with the More

by Labatts12!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Al Demsky, Shawn Krause
Mar 19, 2019 -

Del Toyota responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 19, 2019

Always a great experience at Del ! I will always return to Del for my cars and especially my salesman Steve Heinze ! My whole family shops at Del Toyota in Thorndale for their cars. More

by Brady family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Mar 19, 2019 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 18, 2019

It was a great experience! We chose this dealership and this sales associate because of a prior purchase a year ago. The staff was very knowledgeable and helpful. The layout of More

by DISIPIO5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Mar 18, 2019 -

Del Toyota responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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