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Del Toyota

Thorndale, PA

4.7
6,835 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,835 reviews

December 17, 2018

Customer Focused Currently on my third Toyota, and first time buying from Del. I had a great experience working with Martin (Marty) Fusselman, he spent the time neces More

by AJ Preston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Dubrow, Angel Lewis
Dec 18, 2018 -

Del Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 16, 2018

Fast service Same day appointment and service for a headlight replacement. Called and got an appointment for 1 hour later to replace headlight. Very accommodating More

by MAGGIED11G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Abbattista
Dec 16, 2018 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 16, 2018

Great experience This was a painless experience. All of the associates were helpful and so kind. I'm so glad we stopped in for a look at what was there for us. Sales,f More

by SHARONBONNEY914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe b, Angel Lewis, Nick Abbattista, Joe Barber
Dec 16, 2018 -

Del Toyota responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 16, 2018

Happy Customer It was such an easy process from start to finish. They were very patient with me and explained everything in detail so there were no surprises. Real More

by Mack82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ben Gomez
Dec 16, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 15, 2018

Great My salesman was great Mr Sean Boorse. Polite soft spoken very easy to talk too. Yes i love car i bought with Sean's help!! Thank you. More

by MILLER.TONY100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Boorse
Dec 16, 2018 -

Del Toyota responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Sean. Please let us know if we can ever help you in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 15, 2018

Awesomeness My salesman and finance person were great . No pressure, felt mine I was dealing with family. I will definitely refer friends to Del Toyota in the More

by SPD9541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Dec 16, 2018 -

Del Toyota responded

Thank you for recognizing your experience at Del Toyota. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 15, 2018

Never been treated better when buying a car This is the fourth vehicle I bought from Dell. Would highly recommend them to anybody looking fot a new car. They are always helpful and go the extra More

by Blrandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Abbie Hamid
Dec 16, 2018 -

Del Toyota responded

Thank you so much for this wonderful feedback! Our team works hard to keep our customers coming back to Del Toyota and it’s great to hear of your continued business. We appreciate all of your kind words and thank you for returning to our dealership. If you have any questions, please don't hesitate to reach out to us again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 14, 2018

Great service I have been using this service center for years. Always have my best interest in mind. Both with my car and my pocket!! Always every helpful!! More

by JOETORNETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don Romanek, Mike Naegele
Dec 16, 2018 -

Del Toyota responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 14, 2018

Review It was ok . I felt a little nervous bc my car note went up a lot but Martin said this car was good on gas so far it’s ok More

by BRIANA.JOHNSON325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2018 -

Del Toyota responded

Thank you for the feedback. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 14, 2018

Great experience buying our 2018 RAV4! Thank you! Just purchased a new 2018 Rav4 from Del. Over all it was a great experience getting help from salesman Martin Fusseman. We bought our 2017 4Runner f More

by MYFAITHHOPEJOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Dec 16, 2018 -

Del Toyota responded

Thank you for this terrific feedback and congratulations on the purchase of your new RAV4! I am thrilled to hear that you had such a great experience with Martin. Please let us know if we can help you with anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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