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Del Toyota

Thorndale, PA

4.7
6,835 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,835 reviews

December 13, 2018

Great great people took good care of us From the sales person ed to the fianace people they treated us with great respect and explained everything and we will be going back for our next car More

by JENFINKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Ed Pollock
Dec 13, 2018 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 12, 2018

Trip to the dealership Everybody in the dealership, I met was very friendly and courteous. The finance team person, I met was very professional and knowledgeable. Overall More

by PALITAMIYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Boorse
Dec 12, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 12, 2018

Great Customer Service My husband and I were very pleased with the customer service, the amount we spent on our certified preowned vehicle, and how smooth the whole experien More

by Weenbagg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Connor Christman, Joe Barber, Adam Dubrow
Dec 12, 2018 -

Del Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 12, 2018

Great Team Martin was extremely helpful throughout our car buying experience. He was very knowledgeable of the cars that we were looking at and did not pressure More

by Jsurkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Dec 12, 2018 -

Del Toyota responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 12, 2018

Down to Earth Treatment Really, really positive experience at Del. Very easy process with emphasis on the buyer’s experience. Good vibe overall. Great prices and no nonsense. More

by David K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Saia, Don Romanek
Dec 12, 2018 -

Del Toyota responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 12, 2018

Pressure cooker I never experienced this before at this dealership in the many years that I have been going here...... everyone waiting for service this day were bein More

by Opt out
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, I think
Dec 12, 2018 -

Del Toyota responded

We appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 11, 2018

New car purchase review. Process was painless and not overly time-consuming. Connor Beal , Ken Tran, and Angel Lewis were friendly, knowledgeable, and easy to work with. Wel More

by JAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Connor Beal, Joe Barber, Adam Dubrow
Dec 12, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 11, 2018

Great new truck from people that will work with you. I cam in for a used Ford truck. They worked very hard for me to get to numbers that I could work with. That truck didn't work so they showed me what I More

by KenS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peps, Angel Lewis
Dec 11, 2018 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 11, 2018

upgrade to s newer vehicle In trading in my 2010 Dodge Caliber to a 2015 Toyota Tacoma which I love very much. Everyone went out of their way to help me. Great customer service. More

by Tacoma2299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nikki Dougherty, Abbie Hamid
Dec 11, 2018 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 11, 2018

New Car This is my second purchase with Del Toyota. I leased a vehicle in 2015 and the service was excellent. My lease was coming due and I decided to stop in More

by J.G King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Joe Barber, Shawn Krause, Adam Dubrow
Dec 11, 2018 -

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Shawn was able to provide an efficient and overall positive experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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