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Del Toyota

Thorndale, PA

4.7
6,835 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,835 reviews

December 10, 2018

First time service Purchased car at this dealer. 5K service. No issues. Good communication. Did basic service and a recall. Pleased with result. No complaints. Would go More

by Ajvrec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Dec 11, 2018 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 09, 2018

iM 20K service Longer wait than usual. Busy Monday - and got an appointment same day! They diagnosed my tires as unbalanced from pot hole. Cost $169 to adjust. Diagn More

by LUCKYEGGSTUDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Ben Gomez
Dec 09, 2018 -

Del Toyota responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 09, 2018

Great buying experience It was a great experience buying our first car at Del Toyota, Dany help us choose wisely and explain every option we had, never pushed us to do someth More

by davidg
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Dec 09, 2018 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 09, 2018

Connor Christman Connor was very friendly and helpful. Heather was very thorough and pleasant. Angel did a great job explaining the car. I would recommend this dealers More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Connor Christman
Dec 09, 2018 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 09, 2018

Great Its great!!. Daniel is really nice, great help. I'm happy with the deal we got. Great cars. Really recommend going in. Thanks for everything!!! More

by Yessiy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2018 -

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Daniel was able to provide an efficient and overall positive experience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 09, 2018

Buying my first car They helped me get my first car smoothly. They help make everything easier to understand as well as the process. I highly recommend them if you want t More

by BETZYSANCHEZ1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Mike Naegele
Dec 09, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 09, 2018

Professional, trustworthy and warm I chose Costco auto program and Erin Bauer answered my questions very quickly through internet and I did not need to go through too much hassle to rea More

by HYQ168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Bauer, Ed Pollock
Dec 09, 2018 -

Del Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 09, 2018

Great Service Been buying cars from Steve Heinze at Del for 25 years. Very happy with the experience and finance guy Angel was great with apps very satisfied More

by DONNA2909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel , Ken Tran, Angel Lewis
Dec 09, 2018 -

Del Toyota responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 09, 2018

The team at Del Toyota was very professional! Simply put patient and professional! The team at Del Toyota made the experience enjoyable. Knowing I was there purchasing a car for my kids, they made More

by MCWOLFEN71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Dec 09, 2018 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 09, 2018

It was a great day to buy a Toyota! After shopping several dealerships in the Chrster County area including other Toyota dealers and one Lexus dealer, I found Del Toyota , GM Jim Lopez & More

by LWINGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ben Gomez
Dec 09, 2018 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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