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Del Toyota

Thorndale, PA

4.7
6,835 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,835 reviews

November 30, 2018

Great Experience at Del! Derek was exceptional. He was incredibly helpful throughout the entire sales process. I asked a lot of questions and he was always patient and kind. T More

by MJ-4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Derek Thrailkill
Dec 03, 2018 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 30, 2018

See comments below. The salesman, Nick A., was GREAT!!!! He was attentive, listened to our needs, and very personable. Joe B.,Delivery Specialist, was very friendly, More

by TERRY39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Barber......Note: I cannot rate Angel or Adam because we spent minimal time with them., Adam Dubrow, Ken Tran, Angel Lewis, Nick Abbattista, Joe Barber
Dec 03, 2018 -

Del Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 29, 2018

Routine inspection Took me on time and finished quicker than I thought didn't even have time to wander around and get myself in trouble lol always have been good and fai More

by TCRAIGC307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Abbattista
Dec 03, 2018 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 29, 2018

Quality at its best I had a positive experience with the Del service department and would recommend it to any one with a Toyota. They were fast friendly and did quality w More

by michaeljthomas454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thomas , Mike Naegele
Nov 29, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 29, 2018

2019 Tundra CrewMax Off-road Lease Del Toyota gave me a price that couldn't be touched in the Tri-State area. I dealt with Ben Gomez and James Krause and they really helped make the ex More

by JOHNODDO33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez
Dec 03, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 28, 2018

Prompt service, very friendly Once we decided on the car and called back to continue with the process, Shawn Krause was very accommodating and helped us to expedite the whole proce More

by CLAIRE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Shawn Krause
Nov 28, 2018 -

Del Toyota responded

Thank you so much, Claire! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 28, 2018

November SUV shopping Purchased hybrid Highlander Limited from Marti at Del. Great customer service during initial test drive, follow-up visit to purchase, and delivery. We More

by MAFtoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nikki Dougherty
Nov 28, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 28, 2018

My first service appointment Experience was very professional and the appointment was on time and completed flawlessly. Very impressed overall as this was my first experience wit More

by BRUCETUCKER57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Beal
Nov 28, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 28, 2018

Buy use car Great services in all the areas, help me For what I was looking for I will recommend to my friends and family great car and good price More

by YADY1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 27, 2018

Great service and friendly staff The staff were very knowledgeable and honest. We were treated with friendliness and promptness and were given a better deal than was offered to us at More

by DANIEL.JUNCOS.01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Beal
Nov 27, 2018 -

Del Toyota responded

Daniel, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Del Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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