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Del Toyota

Thorndale, PA

4.7
6,797 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,797 reviews

November 16, 2018

I will definitely go back! Daniel & Patrick are so amazing. I am so happy about my new RAV4. Reached beyond my expectations. I was just going to see what was there and left with a new car!!! Love it! More

by ARELV.CASTELAN08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Dubrow, Angel Lewis, Joe Barber
Nov 16, 2018 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 15, 2018

Purchased used off brand Had a very good experience. Bought used Subaru. Internet rep Erin was great and so was sales man Abbi. Price was good and did NOT lowball me on trade More

by SISMAN1414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Abbie Hamid
Nov 16, 2018 -

Del Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 14, 2018

Great service Everyone did a great job. Derek stayed with us from start to finish and made sure we were happy. Would definitely recommend Del Toyota to anyone. More

by Barry A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Derek Thrailkill
Nov 14, 2018 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 13, 2018

Update on my car Great service and great customer service and great dealer and friendly customer service.eould recommend anyone there and buy a car there too thank you More

by SEESEADAM6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Nov 13, 2018 -

Del Toyota responded

thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 13, 2018

Tires Good deal on 4 tires. Very smooth ride after installation and alignment. Manager was very courteous and clear about the work needed. I was given th More

by STEVEOLMSTEAD
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Nov 13, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 13, 2018

The guy who waited on me was the best. 10/10 Your service desk helper was great. He informed me of the future option for service. He was friendly well informed kind and seamed to care More

by TREEBASICS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The one who I signed in with when I arrived
Nov 13, 2018 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 13, 2018

Poor follow up visit After sales we brought vehicle back for accessory to be be installed as part of the deal and had a very frustrating experience. Salesman had set a tim More

by JCKEYSER12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Demsky
Nov 13, 2018 -

Del Toyota responded

Thank you for choosing Del Toyota for your automotive needs. Our goal is for 100% customer satisfaction, and it seems we fell short at your last visit. We are constantly trying to improve upon the customer service that we provide and your feedback would be of great help to us. Please contact us at your earliest convenience to discuss how we can resolve any sales or service issues you may have experienced. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 12, 2018

Steve the best It was my first time buying a car and I knew exactly what I wanted. I was trading in my truck to get a more affordable car that still had a lot of the More

by torrigabes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Nov 13, 2018 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 12, 2018

Amazing place to get a car you want or need Amazing place to come a get the car you want or need they look to work with you fast and easy very professional,friendly,they treat you like family I More

by NICKJRROMERO.NR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Baker
Nov 13, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 12, 2018

Excellent from start to finish From the moment I was approached by Marty, I was treated with curtesy and professionalism. Although it was a busy Saturday, I felt as if I was the onl More

by MISSYMORGAN910
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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