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Del Toyota - Service Center

Thorndale, PA

4.4
1,620 Reviews

1,620 Reviews of Del Toyota - Service Center

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July 22, 2019

THANK GOODNESS! Your mechanics fixed my problem that had already stumped the other guys three times. And your communications lady kept in touch diligently even thou More

by jls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat, I think, in Service
Jul 22, 2019 -

Del Toyota responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Del Toyota's Service Department. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 22, 2019

Prompt and responive This was my first time for service at Del. It was a very positive encounter. The work was completed promptly. I'll be back. Thanks More

by GUTERL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 22, 2019 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 21, 2019

Great service They were very friendly and on time for my appointment. I was in for an oil change and check up. They were fast and efficient and explained everything More

by LOBAT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Del Toyota responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 19, 2019

Good visit I appreciate a simple oil change with no pressure to do some BS maintenance that we didnt need yet. Thank you for being honest. Car sense always tr More

by nsampey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Gomez, Nick Abbattista
Jul 21, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 18, 2019

Service With a Smile Had an appointment for service, and they were extremely flexible on the time and date when I called to make it. They got my vehicle in right on time, More

by JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall their names., Mike Naegele
Jul 18, 2019 -

Del Toyota responded

John, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2019

Guy was real good I came in for my truck. Then I came in for my car. Both were done by the same guy. He was Brett Murphy. He did the stuff quick and right. No BS. No te More

by jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Murphy
Jul 18, 2019 -

Del Toyota responded

Your feedback is greatly appreciated, jc! Brett is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2019

In and out fast A little disappointed that they didn't readily have the needed part and that we'll need to return. But other than that the staff is great, waiting ar More

by LAZANDTAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 18, 2019 -

Del Toyota responded

Thank you for your valuable and honest review. Feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2019

Repair of defect My new Rav had a defect when I bought it but the problem has been resolved now and I was very happy with the service. More

by ELECTR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Boorse
Jul 18, 2019 -

Del Toyota responded

Thank you for sharing your feedback. If you have any questions or if we can be of assistance, please don't hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 16, 2019

5,000 mile service Very courteous and the wait wasn’t long at all! The waiting area is very nice and i like how they explain everything to you! More

by ASHARTRELL410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Derek Thrailkill
Jul 16, 2019 -

Del Toyota responded

Thanks for the kind feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 15, 2019

My Sure Time Ready for me. Understood what I needed. Got on it and got it done in a timely fashion. Appreciate the donuts at the coffee bar but need a more nu More

by SCPI5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pollock
Jul 16, 2019 -

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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