Back

Del Toyota - Service Center

Thorndale, PA

4.4
1,601 Reviews

1,601 Reviews of Del Toyota - Service Center

Sort by
December 31, 2020

Always great service! Staff is friendly and get the job Always great service! Staff is friendly and get the job done in a timely manner! Great communication with updates as well, never a worry when More

by KERENSABURNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pritchard
Jan 05, 2021 -

Del Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 30, 2020

I love this dealership. Everyone is so helpful. It’s nice to always see the same familiar faces. I’ll always have a Prius and I’ll always do business at Dell in Thorndale!!! More

by Nancy W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack at the service desk always makes me feel welcome and special. , Abbie Hamid, Ed Pritchard
Jan 04, 2021 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 30, 2020

Clean, comfortable, usually pretty easy to get an appointment for the time slot of your convenience. Seems there is usually a little something they recommend to be done, but it is your prerogative a More

by Opt out
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Ed Pritchard
Jan 04, 2021 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 26, 2020

Been dealing with Del-Toyota for several years. They always treated me very well, my trucks have been serviced on or before time. They have always went out of their way to help me on a couple short noti More

by Henry Busby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abbie Hamid, Ed Pritchard
Dec 29, 2020 -

Del Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 25, 2020

Del Toyota provides excellent, thorough, and efficient service! It is always a pleasure bringing my car in for service. Thank you for providing such a friendly, professional, and expertise car service. More

by SDM1621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
Dec 29, 2020 -

Del Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 24, 2020

Brent and Josh and the Del service team really came through for me! My audio was doing strange things and I had a three day drive pending. Thanks so much for the Christmas miracle! More

by crmrox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent who fixed the issue, Joshua Leach, Ed Pritchard
Dec 29, 2020 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 22, 2020

Great sevice! I would highly recommend them! There is something about them you feel comfortable getting service done! Staff is very prompt to follow up More

by Vijyadav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 28, 2020 -

Del Toyota responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 22, 2020

Service department is always clean and friendly. They do what they say. Are honest what is sometimes hard to find and are able to fix issues that other dealers cannot. More

by pncgrello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Holbrook Pat Kylm, Ed Pritchard
Dec 28, 2020 -

Del Toyota responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 22, 2020

I get the best service from Del then I ever got from any other service station/dealership. Great personnel. Everybody is very professional and treat everyone like you are number one. More

by ptouch35m@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Fitzpatrick, Ed Pritchard
Dec 28, 2020 -

Del Toyota responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 22, 2020

This as been a great dealer to work with. wOILD RECOMMEND DEALER TO ANY ONE ! Keep up the good work and MERRY CHRISTMAS to all ! JAKE More

by JAKECAR99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pritchard
Dec 28, 2020 -

Del Toyota responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

...
88
...