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Del Toyota - Service Center

Thorndale, PA

4.4
1,596 Reviews

1,596 Reviews of Del Toyota - Service Center

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June 16, 2020

Excellent all around. I got my oil change and state inspection done and Mike was amazing. Work was explained from the get go and completed in a timely manner. More

by AMADEYIGA
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 16, 2020 -

Del Toyota responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Mike is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 13, 2020

AC issue, was fixed accordingly, it was fixed . Why are 25 words are needed....fifteen, sixteen seventeen eighteen nineteen twenty twenty-one twenty-two twenty-three More

by MCCORKLEFAM105
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 16, 2020 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 12, 2020

Quick, good explanations, nice service people Good explanations, answered questions satisfactorily, timely, and always felt they did the best that could be done. Have always been pleased with res More

by PEDRO41404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 15, 2020 -

Del Toyota responded

Pedro, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 11, 2020

Del Toyota is the dealer you want. Sales and service are professional, efficient, competent and friendly. They treat you with respect and consideration. I’m a satisfied customer. More

by VICTORY.1954
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Del Toyota responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 05, 2020

Del Toyota service center is friendly, professional, and efficient. Can’t ask for much more out of them then that. They also have been very accurate with issue identification and competitive with pricing. More

by DJOY23
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 09, 2020 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 04, 2020

Please remove my number from your records. I am not a customer, just a wrong number that keeps getting calls and messages. I’ve called before but now I get this. More

by Carol
Recommend Dealer
No
Employees Worked With
No one
Jun 10, 2020 -

Del Toyota responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

June 01, 2020

Terrible service. There is always some kind of issue every other time I come in. The last time I came in to have an alignment done and wheels and tires put on. Alignment was crooked upon driving away fr More

by CLBULLOCK
Recommend Dealer
No
Employees Worked With
Connor Christman, Mike Naegele
Jun 10, 2020 -

Del Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 01, 2020

I was very displeased with the care of my car this time. I have never visited the service center and the person not put a paper mat down to protect my car from the mechanics dirt on their feet. Not only wer More

by ERLENEGREEN126_
Recommend Dealer
No
Employees Worked With
Can't remember name
Jun 10, 2020 -

Del Toyota responded

Thank you for your feedback, Erlene. We are presently looking into this matter, and encourage you to contact us directly to provide a bit more insight into what happened. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 31, 2020

I took my car there for 3000 mile check up .The staff was courteous.The dealership was very clean and friendly and my wait wasn’t very long More

by Boyerman
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Demsky, Connor Christman, Chelsea Cirino
Jun 02, 2020 -

Del Toyota responded

Boyerman, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 29, 2020

Staff are always professional and friendly-service is always performed promptly. Staff explain if and why I may need unexpected work done. Reliable and trustworthy. More

by BAKERPOTTS
Recommend Dealer
Yes
Employees Worked With
Jack
May 29, 2020 -

Del Toyota responded

Thanks for the great feedback! We really appreciate your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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