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Delaware Cadillac

Wilmington, DE

4.9
722 Reviews
Delaware Cadillac - and our Dealership Group - AutoTeam Delaware - was originally founded in 1916, and we have been family-owned since 1982. We consistently receive some of the highest customer satisfaction ratings for both Cadillac sales & service. We have achieved Cadillac’s prestigious recognition of their Dealer of the Year and Master Dealer Awards in recent years, and we have achieved the designation as the # 1 Volume selling new Cadillac Dealer in the entire Philadelphia Sales District the last 4 years in a row. Learn more at DelawareCadillac.com Vehicle Purchase Amenities: A Personalized Sales Experience ** Great Vehicle Pricing ** One of the Largest Selection in the greater Philadelphia area of New, Certified, & Pre-Owned Cadillac Vehicles to choose from - In Stock, In Transit, and In Build Status ** Online Payment Tool - Customize Your Payments including Tax, Checkout with Deposit ** Finance & Credit Experts ** Home Delivery Vehicle Purchases ** We Support Our Local Community!!! Service Visit Amenities: Complimentary Vehicle Wash with Every Service Visit ** Available Valet Pick-Up and Drop-Off ** Free Loaner Vehicles ** Free Shuttle Service ** Free Multi-Point Vehicle Inspections ** Our own Cadillac Roadside Assistance Technician to go out to clients in our Local Area ** Competitive Service, Parts, & Accessory Pricing ** Free In-Dealership Amenities for Wait Services ** Clean, Safe, & Healthy Service Visits ** Cadillac Factory Trained Technicians ** Genuine Cadillac Parts & Accessories!
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1606 Pennsylvania Avenue

Wilmington, DE

19806

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Showing 722 reviews

August 05, 2019

Bobby Jones is a shady person and unprofessional He constantly tells you things are wrong with you car when they are not and he always tries to up-sell you things that are not needed I would not take More

by Imnotbobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ricky Flowers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Delaware Cadillac responded

We are terribly sorry for the poor experience. We do not believe that Bobby is like this, but will pass this information along to look into. If you would like to give us another chance, Walter or Toni would be more than happy to work with you.

July 31, 2019

Doug Horst review We just bought a new XT5 and Doug Horst was our salesman. He was very knowledgeable about the different models and payment options. He took the time t More

by Brown, kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Horst
Aug 13, 2019 -

Delaware Cadillac responded

Thanks for the perfect review!

July 30, 2019

They really worked to get me in a car. They got me money back for my trade that really wasn’t worth much. And got me in a car even tho my credit was bad! More

by Tiera456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bernard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Delaware Cadillac responded

Thanks for the great review!

July 28, 2019

Thank you Doug! I wrecked my car so I needed to get a new one asap and, being female, I was not looking forward to having to deal with a car salesman. I found a car More

by Diane 19809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The host at the front door., Jennifer Beamish, Doug Horst
Aug 13, 2019 -

Delaware Cadillac responded

Thanks for the great review, Diane! We're happy to hear everything worked out!

July 22, 2019

Great experience with a great guy! Walked into the dealership and was greeted by Mike. From beginning to the end of the purchase he helped us and provided a super friendly experience. H More

by allen23910
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Delaware Cadillac responded

Thanks for the great review!

July 21, 2019

Mike Cassidy Mike was great he made the car buying process quick and painless. Compared to other dealers we had visited the service we received here was amazing an More

by Tasby1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Delaware Cadillac responded

Thanks for the perfect review!

July 20, 2019

Great experience I’m glad I purchased my truck from them. The dealership has a relaxed atmosphere & the staff are both highly knowledgeable and friendly. One of the More

by Chris from Jersey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Beamish
Aug 13, 2019 -

Delaware Cadillac responded

Happy to hear, Chris! Thanks for the perfect review!

July 17, 2019

Great Experience Start to Finish I recently purchased a pre-owned vehicle from Delaware Cadillac and had a great experience working with Doug. We stopped in on a whim one day to check More

by KumaRio1218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Horst
Aug 13, 2019 -

Delaware Cadillac responded

Thanks for the great review! If you ever need anything, don't hesitate to reach out!

July 12, 2019

Extremely Perfect Mike was able to provide us with lots of options in the purchasing and payment process of the car. Despite this being my first experience, I left ther More

by Jaye25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Delaware Cadillac responded

Great to hear! Thank you for the perfect review!

July 03, 2019

Excellent Sales Service Even though we did not purchase the effort put forth by Kevin was exceptional. He was able to explain and provide a test drive on an XT4 that we were More

by chief781
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Ellis
Aug 13, 2019 -

Delaware Cadillac responded

Thanks for the great review, Bob! If you ever decide to purchase, we're only a phone call away!

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