Delaware Cadillac

Loyal customer We just purchased our second vehicle from Delaware Cadillac. The process was easy and pleasant. We are loyal customers now and will definitely recomme We just purchased our second vehicle from Delaware Cadillac. The process was easy and pleasant. We are loyal customers now and will definitely recommend them to others. More

Really...a VW Cadillac I was was looking for a newer Beetle as a trade for my older 2002 which still ran great. It was a hard search to find something that drove like my tu I was was looking for a newer Beetle as a trade for my older 2002 which still ran great. It was a hard search to find something that drove like my turbo manual shift, newer for obvious reasons and affordable. Delaware Cadillac had just one and that one was enough. The car wasn't all frills but handled better than more expensive ones I had test drove. Mike Cassidy , a Beetle owner himself, was the right man for the job. We exchanged pro and con views of what I had and what I was missing. He took me on the most extensive test drove I ever was on....which ultimately sealed the deal. I wasn't prepared to deal THAT day but I (with the help of a good supporting crew) signed off on it no more than 3 hours later. Mike...thumbs UP for effort ! More

Great Buying Experience First let me say that my sales rep was Scott Bernard - he was committed to helping me get to a deal that worked for me. Scott's approach was honest an First let me say that my sales rep was Scott Bernard - he was committed to helping me get to a deal that worked for me. Scott's approach was honest and sincere throughout the entire process. Scott and Carl Labarca (sales manager) worked hard to give me a fair (more than fair) price for my trade. They heard an addressed my concerns and through a "stress free" negotiation we came to an agreement that worked for me. I highly recommend working with Scott Bernard and Carl Labarca. Jenn Beamish in finance was extremely knowledgeable was very easy to work with. More

Will be a return customer! I recently purchased a Mazda CX-5 and I cannot say enough about how professional and accommodating the team at Delaware Cadillac/Auto Team Delaware we I recently purchased a Mazda CX-5 and I cannot say enough about how professional and accommodating the team at Delaware Cadillac/Auto Team Delaware were. Scott Bernard was very friendly & knowledgeable about the car I was looking to purchase and at no point did I feel pressured in to buying anything. I actually enjoyed a car buying experience for once! The car had a minor cosmetic issue and the team went out of their way to fix the problem, and ensure that I didn't miss a day of work. I really appreciated this level of service and look forward to doing business with this team in the future! I would highly recommend this dealer to friends & family. More

repairs on paperwork were not repaired on vehicle After purchasing my vehicle I noticed that my driver side strut or shock didn't Feel right. It actually felt like it was busted and needed replaceme After purchasing my vehicle I noticed that my driver side strut or shock didn't Feel right. It actually felt like it was busted and needed replacement, but on the paperwork it states that repairs on the front suspension where performed. So now I'm not enjoying my vehicle because it sounds like the strut or shock is busted & feels like it bouncing around a higher speeds over 65mph.I now half to wait for the dealership to have a rental available for me to drop off my vehicle to be repaired.....smh... Also the night I purchased my vehicle the cleaning of it was promised for the next day which I took the truck the next day & left it only to return to a truck that look like it was just ran through the car wash not completely detailed in and out like promised so I had to leave it again. So that would be 2 days I could not enjoy the truck I just purchased. I like Cadillac, but I wouldn't refer this dealership to anyone based off my first experience. More

Retracting trade value Staff was very friendly. Looked at a few cars had the trade in assessment completed. We left to go home and think about some options. Received a call Staff was very friendly. Looked at a few cars had the trade in assessment completed. We left to go home and think about some options. Received a call less than an hour later the trade in value bumped up a few thousand by the manager which was awsome. Went back a few days later to purchase our car based on numbers discussed that morning and our seller advised me the mangager was not honoring the the trade in price he said the other day. Salesman tried to work out numbers as best he could but nothing was close to what was originally offered. Manager never came out to speak with us. Just let us walk out the door. All of this with an hr drive to and from the dealer both times. Very upsetting that management would not try harder to accommodate after retracting money off a beautiful trade. Hats off to the rest of the staff who were friendly and helpful. More

Great Experience I recently purchased a pre-owned 2013 Hyundai Elantra at the Delaware Cadillac. Scott Bernard, the sales consultant that worked with me, was very frie I recently purchased a pre-owned 2013 Hyundai Elantra at the Delaware Cadillac. Scott Bernard, the sales consultant that worked with me, was very friendly and helpful. He answered all of my questions regarding the car and insurance. The management and financing team, including John Danze and Jen Beamish were extremely accommodating with my financial needs and I feel like I got a great deal on a reliable and good-looking vehicle. Thank you for such a great experience! More

great place We were looking to purchase a new vehicle for our new family and this dealership went above and beyond to help us find the right one and really worke We were looking to purchase a new vehicle for our new family and this dealership went above and beyond to help us find the right one and really worked with us on the price. Thanks!!!!! More

My experience was great! I went to the dealership with a game plan. I had all the paper work for the finance company I thought was giving me the interest rate that I need. Aft I went to the dealership with a game plan. I had all the paper work for the finance company I thought was giving me the interest rate that I need. After a little work, I got a much lower rate than expected. I appreciate the effort that was made to make sure I left the dealership happy. More

Not what I went there to do I gave the rating I did because I didn't visit the dealership to buy a car. But the sales man was so nice.we were just browsing and he came out and id I gave the rating I did because I didn't visit the dealership to buy a car. But the sales man was so nice.we were just browsing and he came out and identified himself and we started talking about what was in our price range and what was accommodating in comfort for me. There was a nice selection available and Matt was very attentive to our needs and showed us several cars and the rest is history! We ended up with just what we wanted! Car purchased august More