Delaware Cadillac

Toni makes us feel like a valued Customer!!!! Toni is so awesome at her job and the consistent superior customer service she has provided to me and my husband over the past 5 years is the reason I Toni is so awesome at her job and the consistent superior customer service she has provided to me and my husband over the past 5 years is the reason I am writing this review. I would like her to be recognized for her efforts and dedication to superior customer service. Toni has always went above and beyond for us and making sure our needs were met. In today's world, I am seeing less and less emphasis and concern for customer satisfaction and customer service. That is not the case with Toni and any of her associates I have had to interact with at Delaware Cadillac. Everyone is always professional, friendly, helpful and appreciative. It is always a pleasure to work with Toni and we would like to especially thank her for going to bat for us with our recent service. It really makes us feel valued as a Customer. Being a manager myself, I cant emphasize enough to my employees the importance of professionalism, providing superior services and experiences to our clients and making them feel valued and appreciated. That is what Toni does every single time! We will be a customer forever and share our positive experiences with everyone we know. I hope that Toni can be recognized for a job well done!!! Thank you Toni!!!!! More

Had such an amazing time purchasing our first vehicle We just got married in april 2015 and this is our first major purchase together and larry price made that happen everyone there is so very helpful wil We just got married in april 2015 and this is our first major purchase together and larry price made that happen everyone there is so very helpful will definitely recommend anyone who is looking to purchase buy from larry More

Excellent. Have purchased 5/6 Cadillacs since 1990. Walter Feist is just about the best service writer that I have ever dealt with! He really has the customer' Have purchased 5/6 Cadillacs since 1990. Walter Feist is just about the best service writer that I have ever dealt with! He really has the customer's interest in mind. More

Mike Cassidy! your the man My visit to the Cadillac dealership in Wilmington DE, was by far the best experience Ive had ever since I start buying cars . Mike Cassidy is a real p My visit to the Cadillac dealership in Wilmington DE, was by far the best experience Ive had ever since I start buying cars . Mike Cassidy is a real professional who not only enjoys making his customers happy , but he also does a very good job doing so. More

Oil change and tire rotation We have bought cars from them since the 60's. Walter Feist has always gone above and beyond, regardless of our problem. We always return to DE Cadil We have bought cars from them since the 60's. Walter Feist has always gone above and beyond, regardless of our problem. We always return to DE Cadillac. More

Phenomenal Customer Service!! Greatest experience EVER !! Jen B. And John D. Took care of me as if I were family. They put me in a TERRIFIC SUV! I would recommend Delaware Cadillac Greatest experience EVER !! Jen B. And John D. Took care of me as if I were family. They put me in a TERRIFIC SUV! I would recommend Delaware Cadillac to EVERYONE, they made my visit stress free and gave me a payment plan choice I could easily work with. More

Great as always Excellent service and prompt attention to request. I will continue to return for their service, friendlyness and help from salesmem. A convenient l Excellent service and prompt attention to request. I will continue to return for their service, friendlyness and help from salesmem. A convenient location and great waiting area while work is being done./ More

prompt, curteous and accessible. Mike Cassidy went WAY above & beyond his normal duties to help my family. And although we know he is a very busy guy, he seemed to be so accessible fo Mike Cassidy went WAY above & beyond his normal duties to help my family. And although we know he is a very busy guy, he seemed to be so accessible for questions, etc.. More

Very well organized and, a great staff, clean facility!! The courtesy and welcome I received was great!! my previous experience in City Cadillac in Long Island City, NY was awful!! my vehicle had broke down The courtesy and welcome I received was great!! my previous experience in City Cadillac in Long Island City, NY was awful!! my vehicle had broke down and, was there longer than, I anticipated!! GM Matt Kersey, Harry Hoyle, & Steve Megaw were outstanding in expediting the service of my vehicle!! Kudos to them. Definitely, Red carpet treatment!! More

Service with a smile. The staff is always ready to serve you with a smile and a friendly attitude. Your in and out quickly and they perform, no if's or buts, just plan tal The staff is always ready to serve you with a smile and a friendly attitude. Your in and out quickly and they perform, no if's or buts, just plan talk and great service. More