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Delray Buick GMC - Service Center

Delray Beach, FL

4.8
358 Reviews
Call Service Center (561) 867-6786

358 Reviews of Delray Buick GMC - Service Center

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July 13, 2023

I always deal with Frank because I know that the car will be done right and he makes sure that it's serviced in a timely manner. Also he is professional, courteous, just a nice guy who's a pleasure to deal w More

by cholmes9828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Delray Buick GMC responded

Cholmes9828 - We are more than pleased to hear that our team delivered a professional and courteous service which made your experience a success from start to finish. It was our pleasure to assist you with your Cadillac. All of us at Delray Buick GMC appreciate your business and hope to work with you for your future car needs! Safe travels!

Helpful
July 13, 2023

Scott Bartsch was my service rep and his is the best. He spent a lot of time with me and kept me constantly updated through out the time my car was at the dealership and had it fixed perfectly.! More

by lee37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2023 -

Delray Buick GMC responded

Hey there! We're super stoked to hear about your experience with our service rep. It's great that you were kept in the loop and everything turned out perfect for you. Looking forward to seeing you again at Delray Buick GMC!

Helpful
July 10, 2023

The car we have leased is a complete disaster. It has been 2 time at TS for same issue in only 6 months leasing. The Car Quality is so poor. The Service people is excellent attitude but the brand More

by IVAN.BENITEZQUINTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michail Diduch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Delray Buick GMC responded

Ivan, I'm sorry to hear about the issues you've been experiencing with your leased car, but I'm glad to hear that our service team has provided you with a great attitude during your visits. I would like to personally assist you with this matter, so please reach out to me at your earliest convenience. Thank you, Ralph Nahmod Service Manager (561) 278-3217

Helpful
July 08, 2023

The service they provide was excellent! The staff was very friendly and knowledgeable! I love coming here to buy our vehicles. Highly recommend. More

by NKRYSTYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michail Diduch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Frenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Magyar, Gregory Budd
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Jul 14, 2023 -

Delray Buick GMC responded

Thank you for the great review, Nkrystyan! We're so glad to hear that our friendly and knowledgeable staff made your experience at Delray Buick GMC excellent. We appreciate your recommendation and look forward to serving you again in the future!

Helpful
July 08, 2023

Thank you again for your help Robert. I will not take my Denali anywhere else. More

by CBELLUCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Delray Buick GMC responded

Your loyalty and support mean the world to us. We take so much pride in the fact that you have continued to trust us with your vehicle needs. If there’s ever anything the Delray Buick GMC team can do to help you, please don’t hesitate to ask!

Helpful
July 08, 2023

It was a great experience buying a car at delray Gmc and Buick. I would recommend this dealership to anyone More

by MJVOSTREJS
Recommend Dealer
Yes
Employees Worked With
Pat Frenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Mullane
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Jul 14, 2023 -

Delray Buick GMC responded

Thanks for the recommendation! We're glad to hear that you had a great experience at Delray Buick GMC. If there's anything else we can do for you in the future, just let us know. Have a fantastic day!

Helpful
July 08, 2023

I always recieve expert quality service at GMC Delray. Frank is always very professional and accommodating. More

by Tom D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2023 -

Delray Buick GMC responded

Tom, thank you for the great review! We're so glad to hear that Frank provided you with expert quality service. Your satisfaction is our top priority at Delray Buick GMC. Have a fantastic day!

Helpful
July 03, 2023

Dealship great. Good mechanical work. Just thought the rate for the checkup was extremely high. More

by ENID27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Frenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Delray Buick GMC responded

We appreciate you choosing Delray Buick GMC and for sharing this feedback with us, ENID27. We strive to deliver top-notch service every time and are glad we could make servicing your vehicle as easy as possible. We would be happy to discuss any questions that you may have in greater detail.

Jul 11, 2023 -

ENID27 responded

I told several e mails that I received that I was happy with all those people working. The only thing that I thought was really high was your rates for the service. There was no parts replaced. Your service rates were off kilter. Enid I will still recommend you. I am a Buick client in Framingham, Mass, and here beginning with Ralph Buick.

Helpful
June 28, 2023

Robert is a Great Service advisor and the coffee and tunes in waiting room are great as well. More

by roneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Delray Buick GMC responded

Thank you for stopping by to leave a review for our dealership! We're happy that we delivered great customer service and helped you feel comfortable throughout your stay. This is the kind of thing we love to hear from customers, so thank you for sharing!

Helpful
June 28, 2023

Johnny Bueno is the best, it's always nice to feel like you are cared about, and he definitely does that. Now he needs to be added to the list of employees! More

by SKIP9
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Johnny Bueno
Report | Print
Jul 12, 2023 -

Delray Buick GMC responded

Thank you for the great review! We're glad to hear that Johnny Bueno provided excellent service and made you feel cared about. We appreciate your feedback and will definitely take it into consideration. Have a wonderful day!

Helpful
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