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Delray Buick GMC - Service Center

Delray Beach, FL

4.8
369 Reviews

369 Reviews of Delray Buick GMC - Service Center

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August 03, 2021

I enjoy doing business with Dan Fielder and Delray Buick Dan knows my feelings in leasing a car. Dan is an exceptional person to deal with. More

by ha33nk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Delray Buick GMC responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Dan. Drive safely, and we look forward to your next visit to Delray Buick GMC.

January 25, 2021

Very professional . I Will recommend! Did a great deal and he was very helpful and understanding!!! Very efficient and knowledgeable! Was an adventure for my first buying..Nice job! Keep it up!! More

by sandra_carbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Frenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Soto
Apr 14, 2021 -

Delray Buick GMC responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

December 15, 2020

Worst service dept!! No meet and greet. Appt never shows when made online. Friendliness is seriously lacking. The days of good service are don’t exist any longer. More

by Kminton77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Heinsohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Delray Buick GMC responded

Kminton77, I apologize for your experience at Delray Buick GMC. We tried to find a client with a name comparable to your review tag, but were unable to. Could you please call us at 561-278-3217 and ask for Alan Kurtz, our Service Manager. We would like to hear more about your experience and show that we do appreciate your business. Regards, Delray Buick GMC

December 02, 2020

I ordered cargo mats for my Acadia that we just purchased ,I went in to pick them up and Alan was so helpful, and extremely courteous. He was kind enough to unbox the mats and put them in my SUV for me. So s More

by SouawnBenita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Stefanic
Apr 14, 2021 -

Delray Buick GMC responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Delray Buick GMC as your first choice for all your vehicle needs.

June 14, 2020

Great service Service rep advised the repair cost and time quickly. Great communication delivered as promised. Frank was great to work with and check car prior t More

by jmiddlebrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Delray Buick GMC responded

Thank you for sharing your experience with the Delray Buick GMC Service Department. We are happy to hear Frank and the service team at Delray Buick GMC was able to get your back out on the road quickly. Please let us know if we can assist with any of your car needs in the future!

May 21, 2020

Service and maintenance is one of the best in.South Florida. Always on time, efficient and fast and prices are very reasonable. Great customer service of all the people in general at this dealer! More

by rcatter
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Delray Buick GMC responded

Thank you for choosing to service your car at Delray Buick GMC. We appreciate you taking the time to share your experience. Please let us know if we can assist you in any of your needs for your vehicle in the future!

May 14, 2020

I was in very good hands with Frank. He handled things professionally and I was confident to leave my car there. He called me with updates and was a great help. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Delray Buick GMC responded

Linda, thank your for sharing your experience with our service team. Glad Frank was able to assist in your servicing needs and communicate with you throughout. Please let us know how we can assist you in the future.

May 12, 2020

It was a pleasure to have my vehicle 🚗 service hear. They where very polite here and they did treat me very well servicing my vehicle 🚗. And they even clean my vehicle 🚗 before they gave it back. 🤗🤗� More

by Gerarddasilva255
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Delray Buick GMC responded

Greard, we look forward to the opportunity to assist you with your car needs in the future. Thank you for taking the time to share your experience at Delray Buick GMC and good luck with your move!

May 05, 2020

My daughter works in the body shop - I leased a GMC from Jordan a while back. Bob Viccica and the rest of the service department always take care of whatever I need. Thank you. More

by Jromano
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Schear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Viccica, Lane Silk
May 26, 2020 -

Delray Buick GMC responded

Happy to hear our team at Delray Buick GMC was able to assist you with all your vehicle needs. Thank you for taking the time to share your experience!

April 23, 2020

Service Always ready to help and provide good service. Explained reason for service or additional service needed. Part in stock. Courteous Nice job cleani More

by protrust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michail Diduch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Delray Buick GMC responded

Thank you for choosing to service your car at Delray Buick GMC and taking the time to review your service experience.

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