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Delray Buick GMC - Service Center

Delray Beach, FL

4.8
353 Reviews
Call Service Center (561) 867-6786

353 Reviews of Delray Buick GMC - Service Center

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March 27, 2024

My experience was wonderful. My car was clean after my service. I enjoyed my coffee while I was waiting I could not be happier thank you to all that supported my experience. More

by JOHNB24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Frenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Delray Buick GMC responded

We're so glad to know you had a wonderful experience at Delray Buick GMC! It's great that your car was returned clean and you enjoyed our amenities. We appreciate the positive feedback, thank you!

Helpful
March 24, 2024

Long time customer. Dealership has never let us down when it comes to warranty or scheduled maintenance More

by flyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Fielder
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Apr 12, 2024 -

Delray Buick GMC responded

We're so grateful for your continued trust in Delray Buick GMC! We'll always be here to provide top-notch service and maintenance. Thanks for the review!

Helpful
March 23, 2024

Don’t know Frank. Didn’t go to the service department, purchased a vehicle Dan Fielder is wonderful More

by GATORINCHG
Recommend Dealer
Yes
Employees Worked With
Dan Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn in finance
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Apr 12, 2024 -

Delray Buick GMC responded

We're glad to know that Dan Fielder provided you with a wonderful experience at Delray Buick GMC. Thank you for your feedback!

Helpful
March 22, 2024

Great dealership, easy to deal with, Dan is the best, very helpful and professional. I would definitely recommend Dan and the dealership. Dan also very knowledgeable. More

by GATORINCHG
Recommend Dealer
Yes
Employees Worked With
Dan Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn in the finance department
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Apr 12, 2024 -

Delray Buick GMC responded

It's fantastic to know you had a great experience with Dan at Delray Buick GMC. We appreciate your recommendation and look forward to assisting you in the future!

Helpful
March 12, 2024

We had to get service and have a minor dent repaired . .. The service did not work well, and the work is still incomplete. The Buick medallions were taken off and still are not on ! More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Transleau
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Delray Buick GMC responded

We're sorry to read about your experience. We always aim for excellent service and this is not indicative of our usual standards, so please reach out when it's most convenient for further assistance on this matter.

Helpful
March 10, 2024

Been dealing with Robert Heinsohn for many years on my GMC Sierra and have always been happy with the service he has provided. More

by CBBATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Delray Buick GMC responded

We're so glad to know that you've had consistently positive experiences with Robert and our team at Delray Buick GMC. Thanks for your loyalty over the years, we appreciate it!

Helpful
March 07, 2024

Dropped truck off for oil change without an appointment and Scott was able to fit me in. More

by DAMIANBRINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Delray Buick GMC responded

It's great that Scott could fit you in for your oil change. Appointment or not, we do our best to make service timely and convenient at Delray Buick GMC. Thanks for taking the time to share this positive experience!

Helpful
March 07, 2024

I have been coming to this dealership for many years and have purchased/leased several vehicles. When considering these purchases I was always treated with respect and honesty. I recently brought my GMC Sie More

by BOCAWESTLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Delray Buick GMC responded

We're glad to know you've had consistently positive experiences with us at Delray Buick GMC, and now have had another one with Frank. We appreciate your loyalty and look forward to assisting you in the future!

Helpful
March 04, 2024

Johnny Bueno is the best! Courteous and efficient. It was a pleasure dealing with him. More

by Tarey
Recommend Dealer
Yes
Employees Worked With
Johnny Bueno
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Apr 10, 2024 -

Delray Buick GMC responded

Tarey, it's wonderful to hear Johnny Bueno made your experience at Delray Buick GMC the best one. Thanks for sharing this positive experience!

Helpful
March 03, 2024

I recently purchased my fourth car from this dealership. Kyle Williams is a thoughtful sales associate assisting me with a car purchase within my budget. Service department is fantastic and I can bring my c More

by BARB15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Williams, sales; Dawn Edwards finance
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Apr 10, 2024 -

Delray Buick GMC responded

We're so glad to know you've had multiple positive experiences with us at Delray Buick GMC, especially with Kyle! We appreciate your continued support and look forward to helping you keep your car looking fresh.

Helpful
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