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Delray Buick GMC - Service Center

Delray Beach, FL

4.7
467 Reviews

467 Reviews of Delray Buick GMC - Service Center

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September 29, 2023

My cars have been serviced at Delray Buick GMC for the past twenty years, and my vehicles have always performed flawlessly. I have always been treated as a valued customer by Robert and Jordan. I highly r More

by RBUCKHANTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Schear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Delray Buick GMC responded

RBUCKHANTZ, we're so glad to have had you as a loyal customer for the past 20 years at Delray Buick GMC. It's wonderful to know that Robert and Jordan always make you feel valued. Thanks for your high recommendation!

September 28, 2023

Robert does a great job communicating with me when I bring my vehicle in for service. More

by michaelborino
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Delray Buick GMC responded

Thank you for the rave review of our team! We are happy to hear that we provided communicative and helpful customer service and appreciate your kind words. Have a great day! - Delray Buick GMC Team

September 28, 2023

Very friendly and professional. Took care of all my needs when It came to my vehicle purchase as well as accessories. More

by RYG002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Frenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tambone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig was great
Oct 04, 2023 -

Delray Buick GMC responded

We're delighted to know you had a friendly and professional experience with us at Delray Buick GMC! We always aim to meet all our customers' needs. Enjoy your new vehicle and accessories!

September 27, 2023

Had to wait 2 hours for oil change. scheduled appt. Service rep. (not listed) was professional and concise.. More

by CASABLUE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not listed
Sep 28, 2023 -

Delray Buick GMC responded

We appreciate your patience during your recent visit for an oil change at Delray Buick GMC. We're glad to know our service rep was professional and concise, but we apologize if the wait time wasn't ideal. Thanks for sharing this feedback!

September 27, 2023

The staff is always helpful, cheerful, knowledgeable and always finds a solution to the problem. More

by STAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Delray Buick GMC responded

Thank you for your confidence in Delray Buick GMC, and for your business. We are grateful to have you as a customer!

September 24, 2023

Frank is an exceptional service writer. He is always very responsive when I contact him. I have noticed a large turn over with service writers through the years. Frank and Bob have been More

by Stephanie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Delray Buick GMC responded

Stephanie, we're delighted to know that Frank and Bob have been able to provide you with such exceptional service at Delray Buick GMC. We'll be sure they receive the recognition they deserve! Thanks for your support.

September 22, 2023

I was told before I booked the appointment- $199 to look at AC. I agreed to this charge. At check-out they added a 15% miscellaneous fee (shop charge). This was never discussed or disclosed before it came t More

by POPPTOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Bartsch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Delray Buick GMC responded

We're sorry to read about your experience with pricing, POPPTOP. Transparency is very important to us and we apologize if this was not properly communicated beforehand. We'd like a chance to address your concerns directly. Please reach out when it's convenient for you. Thank you, Ralph Nahmod Service Manager 561-278-3217 ext: 2624 RNahmod@delraybuickgmc.com

September 17, 2023

I had my regular service with Jonny, he was great you feel like it is being taken care of and a fantastic representative for Buicks Service with care!! More

by MAG2SELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Blanco
Sep 21, 2023 -

Delray Buick GMC responded

We're so glad to know that Jonny provided you with great service at Delray Buick GMC! We strive for our customers to feel well taken care of. Thanks for the positive feedback and we look forward to seeing you next time!

September 16, 2023

I am always very satisfied whenever Robert handles my service. I am now awaiting a part that he ordered, and I am sure he will call me when it arrives. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Delray Buick GMC responded

Laura, it's great to know that Robert has been able to provide you with such satisfying service at Delray Buick GMC. Rest assured he'll be in touch as soon as your part arrives!

September 14, 2023

Johnny was great today as my service advisor. Checked for any recalls and matched future tire prices for me. Johnny got me in for an oil change even though I had my scheduled date wrong! Great jo More

by LISAandTOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Bueno
Sep 20, 2023 -

Delray Buick GMC responded

LisaandTom, it's great to know Johnny was able to assist you so efficiently at Delray Buick GMC. We appreciate your kind words about his service!

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