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Delray Buick GMC - Service Center

Delray Beach, FL

4.8
354 Reviews

354 Reviews of Delray Buick GMC - Service Center

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March 03, 2024

I recently purchased my fourth car from this dealership. Kyle Williams is a thoughtful sales associate assisting me with a car purchase within my budget. Service department is fantastic and I can bring my c More

by BARB15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Williams, sales; Dawn Edwards finance
Apr 10, 2024 -

Delray Buick GMC responded

We're so glad to know you've had multiple positive experiences with us at Delray Buick GMC, especially with Kyle! We appreciate your continued support and look forward to helping you keep your car looking fresh.

March 01, 2024

My salesman John Tambone and the entire staff was great. I will definitely be recommending this dealership to friends and family. Thanks to everyone for an awesome experience. More

by JPNEWS01
Recommend Dealer
Yes
Employees Worked With
John Tambone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Delray Buick GMC responded

We're so glad to know you had a great experience with John and the rest of our team at Delray Buick GMC! Thanks for your recommendation, we appreciate it. Enjoy your new ride!

March 01, 2024

Disappointed I was told that it would take 90 minutes. After 90 minutes I went to check to see how much longer it would take and my car was still at the same spot as when I bought it in. After 90 minutes More

by KAPRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Heinsohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daris Marshall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Delray Buick GMC responded

Kapron, I'm sorry to read about your experience. It's not our intention to keep you waiting longer than necessary and we certainly don't want any of our customers feeling overlooked. We'd like the opportunity to make this right for you - please reach out directly so we can discuss further how best to resolve this issue. Thank you, Ralph Nahmod Service Manager Delray Buick GMC 561-278-3217 X2624

February 22, 2024

Skylar was very informative and knowledgeable about the vehicle I purchased. Service manager was very helpful when I came in with my check engine light on . More

by RICHBARR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Aronoff
Apr 10, 2024 -

Delray Buick GMC responded

Rich, we're glad to know Skylar and our service manager were able to assist you effectively at Delray Buick GMC. We appreciate your feedback!

February 20, 2024

Really enjoyed working with Johnny. He made it very easy. I've always had a good experience with you guys. More

by DENMOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 10, 2024 -

Delray Buick GMC responded

We're glad to know that Johnny and our team at Delray Buick GMC were able to provide you with a great experience. Thanks for the positive feedback!

February 17, 2024

I was treated very well and I felt very comfortable with my salesman. The only thing that I wasn’t happy with that they told me they fixed the flat and it was never fixed More

by LIZMIKE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Delray Buick GMC responded

We're glad to know you felt comfortable with our salesman at Delray Buick GMC. We apologize for the oversight regarding your flat tire - that's not up to our usual standards. Please reach out if you would like to discuss this further!

February 06, 2024

Very good service. Bob was great to work with. Communication was very good through the process. More

by DHAAG1
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Delray Buick GMC responded

All of us at Delray Buick GMC are happy to see this wonderful feedback! Thank you, Dhaag1!

February 05, 2024

Excellent service and great communication from Robert! We purchased two brand new vehicles from Dan and he promised that the service dept would not let us down and to date they have been great. The reason More

by SANTIAGO_BERNARDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Frenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Delray Buick GMC responded

We're delighted to know that you had a great experience with Robert and Dan at Delray Buick GMC! It's fantastic to see your switch from Ford has been positive. We'll continue striving for excellent service, thank you for choosing us!

January 28, 2024

Kyle was a pleasure to deal very knowledgeable and helpful. I would recommend Delray GMC to anyone I know looking for a new vehicle. More

by CHARLESPAOLI4
Recommend Dealer
Yes
Employees Worked With
Kyle Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Willams
Feb 09, 2024 -

Delray Buick GMC responded

Charles, it's great to know that Kyle was able to assist you effectively at Delray Buick GMC. We appreciate your recommendation and are here for any future needs!

January 24, 2024

Scott made sure to find the issue with my car and he got it fixed. Great job. More

by JOEHARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Delray Buick GMC responded

Joeharra, thank you for trusting Delray Buick GMC with your business!