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Dick Genthe Chevrolet - Service Center

Southgate, MI

2.1
104 Reviews

104 Reviews of Dick Genthe Chevrolet - Service Center

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December 18, 2017

good job done in one day. Great customer service. My repair job was done on the same day I took it in and did not have to leave it overnight. Customer service was excellent. Mario kept me informed o More

by francene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cookie the shuttle driver , Mario Alfaro
December 18, 2017

Service Made n appointment to look at brakes a week in advance. Service adviser said I only made a drop off time.It will take 5 hours to look at car. On lin More

by John D Moore
Customer Service
Recommend Dealer
No
Employees Worked With
Tarra Fox
December 11, 2017

Great Service department I just wanted to say my service rep Mario was GREAT , he was very patient answering all my questions , explaining the repair procedure , getting me a More

by Chris B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Alfaro
November 27, 2017

'Quick, Honest, High Quality Work' Mario Alfaro did a tremendous job advising me on what was needed now to keep vehicle in good working order and what could be taken care of at my next More

by Ian Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Alfaro
November 12, 2017

Oil change and check up. Mario Alfaro was very friendly and helpful. He kept me posted on when my vehicle would be done. He was a pleasure to deal with. More

by dude4251
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Alfaro was very friendly and helpful in getting the service done on my vehicle.
September 25, 2017

Love this dealer I have leased 3 new cars at this dealer and purchased 1 used. I love my new car sales guy Justin, he is literally the best. I have also dealt with Sco More

by MrsCawley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Gignac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Wise, Scott Nichols
September 13, 2017

Friendly and efficient I had very friendly and efficient service. I was able to get my car back the same day, which was helpful because I need it as I work quite a distance More

by Haleymew14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Stress
Sep 13, 2017 -

Dick Genthe Chevrolet responded

Thank you for the wonderful review, Easy and hassle free service is always our mission. We are so pleased to hear Neil treated you with the utmost respect.

September 03, 2017

Oil Changing Crew They were very efficient and friendly. They answered all my questions and addressed my concerns. Top notch crew. I've been getting my Chevy's here f More

by kitten13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not catch the 3 guys names in the oil changing area., but they were great.,
August 21, 2017

Happy, Happy, Happy Your oil changing crew are the best, fast, kind, courteous and very funny.... I can't believe I'm even saying this. But I look forward to getting my More

by Diane52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The oil pit crew
August 09, 2017

could of been better, but good ok the first service guy was blunt and it would take day or two; Katie in phone said a couple of hours so we questioned it...talked to several people More

by K-Kaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Leidner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Gipson