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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,143 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,143 reviews

May 03, 2024

The service was excellent and all my questions and concerns were addressed and answered efficiently and easily More

by BETTINAHANSEN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Appreciate your recognition of Dirito Brothers Walnut Creek Volkswagen's service efficiency. Your support means a lot to us and we're pleased to have addressed all your concerns.

May 02, 2024

It was fun to be there and to see everyone very profesional at The Diritos. More

by MWARDZUNIGA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback about our professional team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your remarks.

May 02, 2024

I received prompt, pleasant, efficient service. Chris Sagon was great. The car is running very well. More

by franceslouise0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sagon was the person who worked with me to get my car serviced.
May 03, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear that our team provided efficient service and your car is running well. Your positive feedback validates a quality commitment at Dirito Brothers Walnut Creek Volkswagen. Thank you for choosing us.

May 02, 2024

very satisfied with the attention and service, and thank you in advance for everything. Great More

by doug9106
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Dan
May 03, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to learn you were satisfied with the service at Dirito Brothers Walnut Creek Volkswagen. We look forward to our continued relationship. We appreciate your business.

May 01, 2024

I recieved very good service Sean was very helpful, pleasant and quick. The car is running well. It was very helpful to have Lyft available.. More

by Carol Hiddleson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear that you had a positive experience with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for highlighting the efficiency of the Lyft service, and we hope your vehicle continues running smoothly.

May 01, 2024

From the moment I called Zach, I knew I found a salesman that understood the assignment... to not be pushy, to get me info quickly, and to make sure the price I wanted was achievable before I drove the 1.5 More

by BRADYDRENNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Tziolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie, Miller
May 03, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear that your interactions with our team reflected the thoughtful, hassle-free business approach at Dirito Brothers Walnut Creek Volkswagen. It's great to know you found the finance and purchasing process smooth. Thanks for giving us a chance, and if there arises another need for a vehicle purchase in the future we promise nothing less than service continuity.

May 01, 2024

Keep up the good job, great service and great quality. Sean was great help to make me understand things about the additional warranty. More

by Cemil Binlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear our team provided clear insights about the additional warranty. Your kind words reaffirm Dirito Brothers Walnut Creek Volkswagen’s dedication in offering both great service and quality. Thanks for the review.

April 30, 2024

Gus went above and beyond as a salesman! He was extremely communicative and was not pushy at all. It was my first time looking at cars and purchasing a car and he made the whole experience e More

by Chavez
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your praise of our team at Dirito Brothers Walnut Creek Volkswagen. Going the extra mile is just part of how we do business and we're glad you had a positive car-buying experience. Thank you for choosing us for your automotive needs.

April 30, 2024

We came to the dealership because the check engine came on. The parts were not in stock and they were ordered. We were not in a hurry for the care to be fixed so the dealership kept it until the job was More

by bigfishjonathane
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We are glad to read that you were pleased by your recent visit with our Service Team. However, I would like to learn more about your 3-star experience. Please reach out to me at your earliest convenience so we may discuss this further. Sincerely, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

April 30, 2024

Everyone at Dirito was very nice and friendly. Mike Raff was amazing. He listened to our needs and didn't pressure us into anything. He made us feel very comfortable. His customer service was exce More

by ACARAGAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about our team's accommodating approach at Dirito Brothers Walnut Creek Volkswagen. We're especially glad to hear that you felt at ease with our no-pressure approach and specialized financial assistance. Thank you for the 5-star review!