Dirito Brothers Walnut Creek Volkswagen

Gus the bus is a legend. Ana was also very helpful. The entire process was simple, quick, and very straightfoward. They didn’t play games or try to hide extra fee’s. Ana was also very helpful. The entire process was simple, quick, and very straightfoward. They didn’t play games or try to hide extra fee’s. More

Great overall experience. Sales department and the entire team was friendly and provided great customer service. Would definitely buy another vehicle from this dealership. Sales department and the entire team was friendly and provided great customer service. Would definitely buy another vehicle from this dealership. And you should too! More

Great experience at this dealership. The staff were all very kind, patient, and extremely helpful throughout the entire process. They made everything easy and stress-free, and I’m so hap The staff were all very kind, patient, and extremely helpful throughout the entire process. They made everything easy and stress-free, and I’m so happy I was able to get the exact car I had my eye on. Highly recommend! More

seamless experience. really good and proactive team. Worked directly with Anastasiia Klynko and she is top notch. really good and proactive team. Worked directly with Anastasiia Klynko and she is top notch. More

Friendly, accommodating, flexible, easy to work with. I enjoyed my interaction with Mike and Erin. I enjoyed my interaction with Mike and Erin. More

Just to say thank you for Erin who helped me and Sean for follow up on my windshield follow up on my windshield More

I'm unhappy to have to write this review. In general I have had a good experience here. Recently I had some expensive work done on the car, the need to scrape carbon off the intake valves In general I have had a good experience here. Recently I had some expensive work done on the car, the need to scrape carbon off the intake valves that happens with VWs like my Passat. My only problem with that was that the dealership needed the car for 2 1/2 days and didn't tell me I wouldn't be able to get it back on the second day. The reason for this review, however, is that I discovered a couple of weeks later that when they did the complimentary tire pressure check, they had inflated my tires to 39 PSI. Tires which are supposed to be at 29 PSI. I am pretty unhappy that I was driving around on dangerously overinflated tires for two weeks because of some tech's carelessness. More

David Dirito is professional, personable, knowledgeable, and very accommodating. Our experience and time spent with him and other members of the dealership staff was top-quality. and very accommodating. Our experience and time spent with him and other members of the dealership staff was top-quality. More

After paying for the repair and picking up my car, the check engine light came back on and began flashing within five minutes of leaving the dealership. I’m extremely disappointed that a vehicle would be check engine light came back on and began flashing within five minutes of leaving the dealership. I’m extremely disappointed that a vehicle would be returned to a customer when the issue clearly wasn’t properly resolved. I’m currently 38 weeks pregnant and should not have to deal with the added stress of bringing my car right back after a supposedly "completed repair". More

An absolutely painless & wonderful car purchasing experience! Having multiple Volkswagen's the service department is the best in the business! experience! Having multiple Volkswagen's the service department is the best in the business! More