
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Despite the fact that I had never been to this dealership before, nor would I spend any money there (because I was there for a recall repair), the staff made sure that the process was comfortable throughout before, nor would I spend any money there (because I was there for a recall repair), the staff made sure that the process was comfortable throughout - got me into a rental car while the work was being done, and checked for an additional recall/warranty repair that turned out to be needed. A special note - if you are one of the diesel owners, Phil is the diesel specialist and knows the cars inside and out, and is eager to chat with the owners. Shame on your survey for not including the TDI on the list of cars :). More
Great service, prompt communication, and timely completion service — ease in setting appt online and no delay in starting service on time completion service — ease in setting appt online and no delay in starting service on time More
This dealership staff excels at providing the highest quality, most courteous and competent service for both sales and maintenance. My service technician, Alfredo, exceptionally facilitated same day diag quality, most courteous and competent service for both sales and maintenance. My service technician, Alfredo, exceptionally facilitated same day diagnosis and repair, enabling the critical, early return of my VW Jetta Sport. From 18 mos. ago when I bought the car new from Dirito Brothers, all interaction has been categorically superior. More
Marina was really great. She called back often and accommodated my schedule to get my service done. She called back often and accommodated my schedule to get my service done. More
My experience at Dirito VW was excellent. John took care of my needs very patiently and thoroughly. So far I am happy with my car which replaced the previous model i year older with about the John took care of my needs very patiently and thoroughly. So far I am happy with my car which replaced the previous model i year older with about the same milage. More
Great customer service. Everyone is friendly and helpful. My car repair was done quickly, and the price was reasonable. Highly recommend Kevin and Dirito Bros for any VW se Everyone is friendly and helpful. My car repair was done quickly, and the price was reasonable. Highly recommend Kevin and Dirito Bros for any VW service needs. More
excellent and very quick approach. with in an hour all good and very left happily from your shop. with in an hour all good and very left happily from your shop. More
I was able to get the recall that my vehicle needed completed in the day of my appointment completed in the day of my appointment More
I had a great experience at [Volkswagen Dealership], thanks to Mr. Kevin. He was very professional, kind, and went above and beyond to make sure I was comfortable. He even offered me coffee and, when I thanks to Mr. Kevin. He was very professional, kind, and went above and beyond to make sure I was comfortable. He even offered me coffee and, when I needed a ride home, he arranged an Uber for me. That thoughtful gesture really made a difference. More
It was all fine and Sean is good to deal with . It’s just that the prices for the parts is shockingly high. It’s just that the prices for the parts is shockingly high. More