Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Kevin was friendly and tried to be helpful, however the problem was not resolved. We bought GTI SE 2025 less than a month ago. During its use (~500 miles) we noticed that "Start-Stop" feature is working i problem was not resolved. We bought GTI SE 2025 less than a month ago. During its use (~500 miles) we noticed that "Start-Stop" feature is working inconsistently. When we leave home, the engine stops on traffic lights 2-3 times and after that "Start-Stop" is not activated. We do not change any settings. The technicians did not find the cause of the problem. They stated that the battery is OK, all tests pass OK. We are not satisfied; documented feature should work consistently. Also, tires were over-pumped during the service, and next day the "Tire Pressure" indicator was activated. We returned to the dealership and the technician discovered that all tires pressure was too high. He made it normal. Thanks to him; I do not know his name, it was on Saturday, May 23 around noon. More
Kevin is knowledgeable and explains well what is needed for car. Appreciate his expertise and assistance. for car. Appreciate his expertise and assistance. More
The overall experience was fantastic! Our salesperson Mike Raff was very helpful and responsive, and along with the Finance Rep Eddie Miller, ensured the whole process was friction free Our salesperson Mike Raff was very helpful and responsive, and along with the Finance Rep Eddie Miller, ensured the whole process was friction free and fast! Great job Dirito Brothers, we'll be back! More
Overall very happy with the outcome and service provided by the service team regarding the recent service needed on our car. by the service team regarding the recent service needed on our car. More
Staff was very friendly but the issue I mainly brought this in for still exists. I feel like I was not taken seriously and expensive diagnostics are favored over really finding what’s wrong starting with this in for still exists. I feel like I was not taken seriously and expensive diagnostics are favored over really finding what’s wrong starting with less expensive, all-day testing. Also the fact that you cannot talk w a technician is also a major downside. I feel let down by VW. More
“Kevin provided excellent service. He stayed in communication with me regarding my vehicle and was very helpful when I needed to return due to my engine light coming on. I now feel con He stayed in communication with me regarding my vehicle and was very helpful when I needed to return due to my engine light coming on. I now feel confident that my car has been properly serviced and I can drive with peace of mind. Thank you.” More
Marina was great! she took me my service broke down all that was needed and ordered me lift ride. Thank you. she took me my service broke down all that was needed and ordered me lift ride. Thank you. More
Andres was great, pricing was fair and the process was the easiest I have ever encountered in all my car buying years! the easiest I have ever encountered in all my car buying years! More
My service was excellent and very good price for the tires I got from dealer and also my service advisor ms. Marina delivered an excellent to me so I’m really appreciate that. Thank you tires I got from dealer and also my service advisor ms. Marina delivered an excellent to me so I’m really appreciate that. Thank you More














