Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,846 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,846 reviews
August 20, 2023
Did not value my time, very slow to respond to my needs. Gave me an estimate was poor Gave me an estimate was poor More
by scrubjo
Verified Customer
August 20, 2023
Excellent service. Very friendly and efficient. All work items, recommendations, and costs were explained well. Appreciate the Lyft service. Very friendly and efficient. All work items, recommendations, and costs were explained well. Appreciate the Lyft service. More
by ALEXANDER.BEHM
August 20, 2023
Detailed explanation for why the car was acting the way it was acting. I appreciated that even though I wasn’t happy with what the car was doing. it was acting. I appreciated that even though I wasn’t happy with what the car was doing. More
by JONATHAN94596
August 19, 2023
First Class all the way. Thank you!! Exceeded expectations great communication. Very timely. Pleasure to work with! Thank you!! Exceeded expectations great communication. Very timely. Pleasure to work with! More
by OLIGSHOUSE
Employees Worked With
August 19, 2023
Excellent service for my VW's over the years keeps me coming back! I have been a service customer since 2000. coming back! I have been a service customer since 2000. More
by RAYBARRAZA
Employees Worked With
August 19, 2023
Kevin Hubert is a true professional He’s very knowledgeable, gives clear instructions and delivers on all points knowledgeable, gives clear instructions and delivers on all points More
by CWILLYF15
Employees Worked With
August 19, 2023
Great service experience. Was able to get a convenient appointment, had an efficient drop off and the work was completed on time and at cost that was expected. Kevin explained Was able to get a convenient appointment, had an efficient drop off and the work was completed on time and at cost that was expected. Kevin explained the work that was needed and what was recommended very thoroughly. More
by JIMHULBURD
Employees Worked With
August 18, 2023
Hector Mercado is the best employee you have. He should get a very big raise! He should get a very big raise! More
by RASHIN1218
August 17, 2023
Marina is the BEST Service Advisor and is super helpful. huge shoutout to her and her team huge shoutout to her and her team More
by KEN.SHUPE
Employees Worked With
August 17, 2023
I was told that the $375 to assess my AC would be applied to the repair. They thought it needed to be charged, so they applied the $375 to that. It took 3 more visits for them to realize that it actually nee to the repair. They thought it needed to be charged, so they applied the $375 to that. It took 3 more visits for them to realize that it actually needed a new hose. They refused to apply the $375 at that point because it took them so long to figure it out. It’s not my fault they couldn’t figure it out! Very unethical to do that More
by SHERRYSTEINMETZ3
Employees Worked With
