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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,847 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,847 reviews
August 11, 2023
Great customer service provided with communication throughout the process. Service people very kind and courtesy. Provided a vehicle for my conversation. Made my day complete. throughout the process. Service people very kind and courtesy. Provided a vehicle for my conversation. Made my day complete. More
by MSAZAHARACARTER
Verified CustomerEmployees Worked With
August 11, 2023
Marina I believe was the lady who helped me and she was extremely helpful, knowledgeable and pleasant. extremely helpful, knowledgeable and pleasant. More
by GNUTZMANM
Employees Worked With
August 09, 2023
The staff in the service department were nice. However the problem persist and it has been looked at twice with no resolution, thus the reason for the 3 stars. However the problem persist and it has been looked at twice with no resolution, thus the reason for the 3 stars. More
by Narissa
Employees Worked With
August 08, 2023
Nanika is kind and generous, and was no pressure! She is making sure that we understand the car that we bought. She is making sure that we understand the car that we bought. More
by CE
Employees Worked With
August 08, 2023
Sean was amazing there was a mix up and my appointment was scheduled for and he told me don’t worry at all about it we will get you taken care of and he did! I was able to immediately get a loaner vehicle was scheduled for and he told me don’t worry at all about it we will get you taken care of and he did! I was able to immediately get a loaner vehicle so that I could get to work and pick up kids and bonus my car was done earlier then originally quoted! Sean was amazing to work with I appreciate his excellence in Customer Service & Support! More
by KRISTINFREVELE
August 07, 2023
I was persuaded to purchase a prepaid service package that would save me $$. Turns out I almost lose $450 because it expired just one month later without me being informed at all. I got an extension so that would save me $$. Turns out I almost lose $450 because it expired just one month later without me being informed at all. I got an extension so the 30k miles service was still covered. However, it was shown to me that it would cost me less if I did not purchase the prepaid service package. The service work itself is good, I guess. More
by BSUTJETTA
August 07, 2023
On line scheduling is easy and pick up/drop off were both very efficient and friendly. very efficient and friendly. More
by kristine.kvochak
Employees Worked With
August 07, 2023
Great service and customer care. Sean in the service department took a good care of my van. Thanks. Sean in the service department took a good care of my van. Thanks. More
by ASSILIAN
August 07, 2023
Brought my car in for 1st of 2 complimentary services. Kevin at the service desk was very friendly, efficient and informative. Very pleased with experience. Kevin at the service desk was very friendly, efficient and informative. Very pleased with experience. More
by KELLY_ROTHSCHILD
Employees Worked With
August 07, 2023
Didn't plan to lease an ID. 4 Pro immediately but was made an offer that I couldn't refuse. Set up of the My VW & ElectrifyAmerica was done on the spot. The paperwork was hand 4 Pro immediately but was made an offer that I couldn't refuse. Set up of the My VW & ElectrifyAmerica was done on the spot. The paperwork was handled quickly and easily. Car was delivered promptly to my home. A few accessories were missing but were delivered w/in a day afterward to complete the transaction. An excellent experience overall. More
by SGT1372
Employees Worked With
Cole Scordeli
