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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

Overview
Employees
Reviews
Vehicles
4.7
4,892 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,892 reviews

July 29, 2023

The dealership is very well organized and the staff is friendly. Everyone seems interested in making sure that customers have a pleasant experience More

by ADIJERKOVIC86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole
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Jul 31, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words and 5-star rating! We are happy to learn that you had an efficient, friendly, and overall pleasant experience with us on your recent visit. If there is anything else Dirito Brothers Walnut Creek Volkswagen can help you with, let us know. We are always here to assist you.

July 29, 2023

Non stressful sales staff , listened to the features I wanted in a car and my budget . Went out of their way to get the car I want. Financing was clear and service department is prompt and organized . More

by CRLBISSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thanks for sharing this five-star review with us. It is pleasing to learn that our Sales Team was attentive to your needs and stayed within your budget. It is also gratifying to know that our Service Team was prompt and organized. You can always count on Dirito Brothers Walnut Creek Volkswagen for your automotive needs. Take care.

July 29, 2023

After my oil change service, advice indicated new battery needed. Tested battery elsewhere and test showed battery very good and therefore would not sell me a battery. Price would have been less than half th More

by SHARPEBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We appreciate you taking the time out of your day to share this feedback. It would be great to have the chance of speaking with you regarding the recommendations that our Service Team provided you for the battery on your vehicle after your visit for an oil change. Please reach out to me so that we can discuss this matter further. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

July 28, 2023

We may buy another VW just so the Dirito Brothers can take care of it. What a great outfit. More

by meaganlevitan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five-star review. We are happy to know our dealership is highly recommended and meets all your needs. We hope you continue to choose Dirito Brothers Walnut Creek Volkswagen for all your automotive needs.

July 28, 2023

Great service! All recommended work was explained clearly and done completely. Thank you for doing a fine job. More

by BECKER98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great rating and review. We are happy to see our Service Team at Dirito Brothers Walnut Creek Volkswagen was very helpful and was able to provide explanations on the repairs needed. We thank you for your business.

July 28, 2023

Everyone is always very helpful, I've been so happy with Dirito Bros. Easy to work with and efficient support. More

by EC22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence
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Jul 29, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are grateful you took the time to leave this positive review. It is elating to know that our helpful team was easy to work with and provided you with efficient support. For any additional assistance, please feel free to contact us anytime at Dirito Brothers Walnut Creek Volkswagen.

July 28, 2023

Everyone is always very helpful, I've been so happy with Dirito Bros. Easy to work with and efficient support. More

by EC22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence
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Jul 29, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we really appreciate your positive review. It makes us proud to know that our helpful team was easy to work with and provided you with efficient support. Thank you for visiting us at Dirito Brothers Walnut Creek Volkswagen. Take care.

July 28, 2023

Marina is so fabulous and I love and trust this dealership and have been coming for years. Thank you More

by ALLEN.MEGANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we appreciate the kind words you have for our team. Customer satisfaction is our main goal here at Dirito Brothers Walnut Creek Volkswagen, and it pleases us to know that you were happy with our service. Please feel free to reach out if you should need any additional assistance.

July 27, 2023

Very good service - complete and understandable. Costs too much money, but hey, that seems to be the American way. ( : More

by MOBILEMAC
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great rating and review. We are happy to see our Service Team at Dirito Brothers Walnut Creek Volkswagen was able to provide good quality service. We thank you for your business.

July 27, 2023

My family have been repeat customers for years! Just bought our 8th car with them! More

by THEDETRES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
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Jul 28, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your loyalty and review! It's wonderful to learn you have had great 5-star experiences with our Sales Team. Our staff here at Dirito Brothers Walnut Creek Volkswagen look forward to providing you with the same positive experiences for years to come.

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