
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Exhaust pipe clamp needed to be replaced. Instead of fixing it, you charged me $125 to put a plastic zip tie on it which did absolutely nothing. I found the part on Amazon for $11 and fixed i Instead of fixing it, you charged me $125 to put a plastic zip tie on it which did absolutely nothing. I found the part on Amazon for $11 and fixed it myself. More
Car had to be serviced for a couple recall items. Required a 2 days stay. Was able to schedule the service to happen on a weekend we were gone. Work was completed on-time and on-budget. Thanks! Required a 2 days stay. Was able to schedule the service to happen on a weekend we were gone. Work was completed on-time and on-budget. Thanks! More
Own an ID4 and so very much appreciate the customer support of the service department. Especially from Marina, who has provided wonderful follow up in a professional and helpful manner. support of the service department. Especially from Marina, who has provided wonderful follow up in a professional and helpful manner. More
Such a pleasant experience! Everyone I talked to while at the dealership was very professional. My point of contact, Zack was instrumental throughout the purchasing process. As Everyone I talked to while at the dealership was very professional. My point of contact, Zack was instrumental throughout the purchasing process. As a veteran, relying on specific documentation, they really made me feel just as important as any other customer in the store. The best part of my experience was how they appreciated my business and treated me with honesty and respect. No nonsense, customer care at its best! Thank you Zack and the Dirito Brothers team. More
Marina was easy to work with, as always. Very easy to schedule and coordinate service. Very easy to schedule and coordinate service. More
They said they fix my tire because its was small leak and after 3 and hour got a massage and told me o is ready when i went to pick up they told me they can not mix it and I need a new tire I told them let m after 3 and hour got a massage and told me o is ready when i went to pick up they told me they can not mix it and I need a new tire I told them let me go to some one and I went to big o tire and they fixed it and told me I don’t need a new tire I had only 4896 miles thank you More
You should not make people write anything if you want them to complete the survey. them to complete the survey. More
Good service as always. No problems, and I picked up my car using Lyft as usual. No problems, and I picked up my car using Lyft as usual. More
I had great service as always. I would recommend Diritos bros service to friends a I would recommend Diritos bros service to friends a More
Shannon and her team of service writers have done an excellent job of keeping my Tiguan on the road. Very professional. excellent job of keeping my Tiguan on the road. Very professional. More