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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,881 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,881 reviews

July 11, 2023

Gerard was very pleasant from the start. I believe the amount of money spent kicked things up a notch! More

by COCAJB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Rose
Jul 11, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you for your business and feedback. We are so glad that you had a pleasant experience with our staff at Dirito Brothers Walnut Creek Volkswagen and we would be honored to work with you again someday.

July 11, 2023

Treated us with respect and processed lease buy-out pretty quickly. Miles better than another local VW shop. More

by AARONDFRIEDMAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Aaron, thank you for your kind review. We are pleased to learn that you had a respectful and timely experience at Dirito Brothers Walnut Creek Volkswagen and it would be our pleasure to assist you again in the future.

July 11, 2023

From beginning to end the service was great. Easy to communicate with and completely diagnosed the problems with my car and it now drives like new. I highly recommend. Terrance wasn’t advisor an More

by MULLIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrance was my advisor and whomever did my service was excellent
Jul 11, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the excellent rating and review, Mulliman. We are happy to see our Service Team at Dirito Brothers Walnut Creek Volkswagen was able to diagnose and make the repairs needed for your vehicle. We thank you for your recommendation.

July 11, 2023

Dealing with Dirito Bros VW has always been a pleasure. Kevin told me what to expect from the check on the A/C and the work was done on the schedule promised. More

by JRDUNCAN613
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are happy to have your continued loyalty and it was our pleasure to have you come visit us again at Dirito Brothers Walnut Creek Volkswagen. Thank you for trusting our Service Team to provide you with details of what to expect when repairing your air conditioning in a timely manner. We appreciate your five-star review and we are grateful for your business.

July 10, 2023

I had a great experience and a wonderful salesman that was knowledgeable and professional. I appreciated all the time and questions he answered for me. Everyone I worked with was excellent. Thank you! More

by CCDUDLEY3366
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Raff, Kyle Ritola
Jul 10, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for your great review, and for giving our dealership such a high star rating! Our Sales Team always strives to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at Dirito Brothers Walnut Creek Volkswagen. We hope you continue to choose us for all your automotive needs.

July 08, 2023

Sean was an extremely helpful associate & was constantly in communication with me throughout the day about my vehicle which was comforting. More

by kaylacabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your positive review! We're delighted to read that the Dirito Brothers Walnut Creek Volkswagen team provided you with extremely helpful service and maintained constant communication with you throughout the day regarding your vehicle. Providing excellent customer service and keeping our customers informed is important to us, and we're glad that we met your expectations. We appreciate your kind words and thank you for choosing us.

July 08, 2023

Good morning! As always good and quality service, me and May machine we are both satisfied. I hope our cooperation will continue and I expect good proposals from y More

by ABDUL.GHAFAR30967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Jul 09, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are grateful for you taking the time to leave this positive review. Customer satisfaction is our main goal here at Dirito Brothers Walnut Creek Volkswagen, and it pleases us to know that you were happy with our service. Please let us know if there’s anything else that we can do for you in the future.

July 08, 2023

Courteous, transparent, and efficient. Have always had great experiences with the service department at Walnut Creek VW. More

by jasonb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five-star review. We are happy to learn our Service Department was courteous, transparent, and efficient. We hope you continue to choose Dirito Brothers Walnut Creek Volkswagen for all your automotive needs.

July 08, 2023

Came in at 7:30 and was out at 9:00, thanks Kevin, again for your help! More

by rugman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5-star review. We are happy to learn that you had a timely and helpful experience with our team on your recent visit. Your business is valued and we hope you continue to choose Dirito Brothers Walnut Creek Volkswagen for all your automotive needs.

July 08, 2023

Great experience finding a first car for my son. David Dirito was great and found us a great CPO for my 19 year old. Everyone at the dealership was friendly and professional and I can highly recom More

by ajcohen23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind review and recommendation! We are so glad that you had a great experience with our Sales Team at Dirito Brothers Walnut Creek Volkswagen and we congratulate you on your purchase. Have a fantastic day!

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