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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,166 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,166 reviews
November 16, 2021
Quick service, they got me in and out and even provided a Lyft to pick me up. Lyft to pick me up. More
by charles48
Verified CustomerEmployees Worked With
Helpful November 16, 2021
Kevin was prompt and courteous. He explained what services would be included. My car was ready on time. Great service as always! services would be included. My car was ready on time. Great service as always! More
by CYNTHIAJAFFE
Employees Worked With
November 16, 2021
Marina was amazing. She was consistent with communicating and responding back to me. I’m thankful for all of her help. and responding back to me. I’m thankful for all of her help. More
by ANGELLWOOLSEY
Employees Worked With
November 13, 2021
Expensive for oil change but service was good. managers very helpful and provide information on time. car was not washed after service, but I don't know if its a given addition during oil change. very helpful and provide information on time. car was not washed after service, but I don't know if its a given addition during oil change. More
by mosendz
Employees Worked With
Tim Luong
November 11, 2021
Nanika is incredible to work with! If I purchase another VW in the future she will be my only call I make. VW in the future she will be my only call I make. More
by OLIVERO7
Employees Worked With
November 11, 2021
Gus and the team at Dirito Brothers were great. Gus listened to our needs and helped us find the right vehicle for our family. They worked with us and we ended up with a great deal! listened to our needs and helped us find the right vehicle for our family. They worked with us and we ended up with a great deal! More
by ZODYLA
Employees Worked With
November 10, 2021
Easy, low pressure experience. Straight forward approach. Delivered ahead of schedule at the agreed price. Nice dealership. Delivered ahead of schedule at the agreed price. Nice dealership. More
by CHUCK81
Employees Worked With
November 09, 2021
Great Service. Friendly, answered all questions, car was ready before scheduled time.Mariana is great ready before scheduled time.Mariana is great More
by gonzalesnm@comcast.net
Employees Worked With
November 06, 2021
I usually have really good experiences with the service department at Dirito Brothers in Walnut Creek. However, this time I was disappointed b/c of the lack of communication throughout the process. I h department at Dirito Brothers in Walnut Creek. However, this time I was disappointed b/c of the lack of communication throughout the process. I had to constantly check in to see if/when my parts were going to arrive. I had to always check to see the status of my car or told "I'll get back to you" and then was never contacted again. For example, I was told "I'll get back to you tomorrow", then I would wait 3 days and have to check back in. I understand there are sometimes delays on the parts but the whole process took over 3 weeks from my first diagnoses to when it was done. Even when I was told my car was ready, I showed up and none of the paperwork was ready for now. The gentlemen filling in for my service rep grabbed it and took care of me immediately to his credit. The work that was done was top notch as always, just the lack of communication and information was severely lacking this time around. The team was friendly and was helpful in getting me a ride home and handling the dropoff and pickup. More
by markvdb8
Employees Worked With
Tim Luong
November 06, 2021
Dirito Brothers always provides excellent and reliable service. They make everything easy and worry free. service. They make everything easy and worry free. More
by herminefg
Employees Worked With
