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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,888 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,888 reviews

April 16, 2023

Great service, good mechanical work, trusted. Marina is an awesome service consultant. I also appreciate the waiting area. More

by KATHY41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello Kathy. We know the importance of having a great experience when servicing your car. Thanks for choosing Dirito Brothers Walnut Creek Volkswagen to help. Your high rating is greatly appreciated.

April 16, 2023

Great dealership, Gus is a top notch seller and I got a fair trade in value for my previous car. Highly recommended dealership! More

by sebastiantb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Sebastian, thank you for your amazing review and recommendation. We are excited to see that our Sales Team provided you with a top-notch trade-in experience at Dirito Brothers Walnut Creek Volkswagen. Please feel free to let us know if there is anything else we can do for you.

April 16, 2023

Very nice and timely, upfront about costs and what they were going to check on my car! More

by morgan.winston5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad to see that you are pleased with our Service Team here at Dirito Brothers Walnut Creek Volkswagen. Thank you for trusting us with your car.

April 16, 2023

Service was good. Communication problem, but solved. $400 dollars for a battery change seems expensive. However, I will return More

by JONROBINSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Jon, we are excited to see that you received good service during your visit at Dirito Brothers Walnut Creek Volkswagen. It is an honor to be your choice and we hope to provide you with an even better experience next time. Have a great rest of your day.

April 16, 2023

I love taking my cars for service at Dorito Bros in Walnut Creek. Marina Felix always provides the best customer service possible. More

by cameron19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Cameron, thank you for your fantastic review. It is an honor to be your choice and we are glad you always receive great service during your visits. Please feel free to let us know if there is anything else we can do for you at Dirito Brothers Walnut Creek Volkswagen. Take care.

April 14, 2023

Great team of people work at this dealership! I received a warm welcome to an early Friday morning start. Andres and Erin were great. No pressure. Good conversation getting to know the customer.T More

by LEIF.JOHNSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great rating and review. We are happy to see that you had an awesome car-buying experience at Dirito Brothers Walnut Creek Volkswagen. Congratulations on the new car!

April 13, 2023

Great service with on time check in. My car was ready when expected. Kevin was friendly and personable. More

by afmaurer72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Dirito Brothers Walnut Creek Volkswagen wants to thank you for your marvelous 5-star review. It is great to read that your visit was timely and friendly, and we hope you enjoy the rest of your day.

April 13, 2023

Service and communication was fine but 250 dollars for oil change and tire rotation is too much. I won’t be coming back due to price. More

by BRET2280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

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April 13, 2023

Service is very good and Kevin the service advisor is helpful and accommodating. Will be going back. More

by DELTAPOODLERED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are truly grateful for your stellar review for us and our Service Department here at Dirito Brothers Walnut Creek Volkswagen. It is a pleasure to read that your experience was helpful and accommodating, and we are happy to learn that we have earned your return business. Have a great rest of your day.

April 13, 2023

Purchased a used Audi at Dirito Brothers. The main air vent was stuck not blowing air. They promised to fix it after I buy it. They ordered the parts and fit it following week. They even giv More

by DARKNESSXYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are pleased to learn that you had a pleasant experience with Dirito Brothers Walnut Creek Volkswagen. It is wonderful to know that you were assisted accordingly after there was an issue with your Audi's air vent. Thank you for your kind review and recommendation, we are always here to help again.

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