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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,115 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,115 reviews

June 16, 2021

Tim Luong has great customer service! He was very quick to communicate texts back and forth. He kept me informed during the service and was quick to eradicate any issues. More

by stevlisa
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jun 18, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with Tim. Thanks for the positive feedback!

June 16, 2021

Great service from the team. Kudos to service managers Sean and Kevin who got the warranty folks to honor their 10 year contract—just weeks before its expiration! this is too often a task that requires gr More

by MAB05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean!!!!
Jun 18, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! Thanks for letting us know what a big help Kevin and Sean were, we are happy to know that you were able to get the warranty work covered. And we are glad to hear your service was satisfactory, thanks!

June 16, 2021

Easiest dealership I’ve ever been to, from finding the right car, to describing the best way to pay for it, and the under an hour it took in the dealership to sign all the papers. Extremely satisfied with More

by AlexKefer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Alex, Nice shot! Congrats on your new VW. We are happy to hear that your found the experience so smooth and easy. Thanks for the great feedback!

June 14, 2021

Good customer service Gus was so good The management Good customer service Gus was so good The management was helpful Welcoming staff We got 2 services so dint really looked into service Will e More

by manabhi_1807
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We're very happy to hear that Gus and the team made for a great VW experience. Thank you so much for the positive review!

June 12, 2021

As always, I had excellent, efficient service at this site. Since I bought my "Bug" in 2006 at this site, I have never had any other dealership or auto service work on my car. As stated above, I trust More

by NANAYPARRISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We always love to see the Bug back in action. Thank you for your continued support and loyalty over the years. We look forward to keeping your Bug running great for years to come!

June 12, 2021

As you enter the service center driveway , you can’t help but notice how well the dealership is maintained. Spotless throughout the service area but ,the showroom is one of my favorites. There are usually th More

by teamcarlos98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Why, thank you! We are glad to know that you enjoyed our showroom and are happy to hear that everything was clean and spotless. Thanks so much for your kind words!

June 10, 2021

Excellent service! Very prompt and quick handling of the maintenance work scheduled for my vehicle. Courteous and very helpful + attentive personnel. Very satisfied with the handling. More

by RSIMEONO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Jun 14, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a smooth, fast service experience. Thank you for the positive feedback!

June 10, 2021

My appointment was at 0830 AM for 120000 Mileage I have given my car at 0840 service was completed at 1430 It's completed in six hours More

by RSGMADAHAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
June 10, 2021

This was my 10th new car purchase and hands down the best car buying experience yet, those guys are awesome and so nice (and funny). Such a pleasurable experience... thank you! More

by JANICE A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Janice, Thank you for being such a loyal, supportive customer! And thank you for the positive feedback for the team, it's nice to know our jokes are appreciated! We look forward to serving you again in the future.

June 09, 2021

Been a VW customer for 35 years and have dealt with many dealerships from coast to coast. Dirito and Tim are as good as it gets! Thank you! More

by MBAIER1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jun 10, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wow! Thank you for your continued support! We are overjoyed to know that you consistently get great service from Tim and the team. Thank you!

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