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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,143 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,143 reviews

June 26, 2021

Great service, employees and communication. Been going here for almost 10 years and will purchase future cars here as long as great customer service continues! More

by tonimtisch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon- Service manager
Jul 01, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We plan to continue being awesome! Thanks for being a loyal customer and for the great feedback!

June 26, 2021

Great people and a wonderful buying experience , super wonderful dealership More

by PDVSOCCER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Jul 01, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! That's what we like to hear. Thanks for letting us know!

June 25, 2021

Great service, responsive, communicative. Good use of tech (online sign-up / texting). 7 More

by Greg
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Greg, Happy to hear you found our online system effective and helpful and that your time with us went well. Thank you!

June 25, 2021

Very reliable, easy to find, friendly service staff that made us feel welcome. More

by bigfishjonathane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Perfect, that's what we like to hear. Thank you for the great feedback!

June 24, 2021

Excellent and very professional customer service. Always willing to go the extra mile. Thank you! More

by mpsilva2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Happy to hear it! Thank you for letting us know how great the team treated you. We look forward to serving you again in the future!

June 24, 2021

Once again Gus and Jeff have found me a great car at a great price. This is probably about the 6th time I’ve purchased a vehicle from Dorito Brothers. More

by AGIBSON315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wow, thank you for continuing to choose Dirito Brothers! We truly appreciate your support. Thanks for letting us know how helpful Gus and Jeff were! We look forward to next time.

June 23, 2021

This dealership was very easy to work with and very friendly. I had previously used Volkswagen of Oakland but during my last appointment they were rude a condescending. Sean was very informative an More

by slpneal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean , Tim Luong
Jun 25, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Sorry to hear about your experience elsewhere, but we are happy we good offer a much better experience. Thank you for the positive feedback for Sean!

June 23, 2021

Very thorough and professional care during an important time of service to my car. Trust the staff to deliver professional, complete, and attentive service. More

by William
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 25, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi William, We are very happy to hear this, thank you for your positive feedback and support. We were happy to be of service!

June 23, 2021

Everthing went very smoothly. Good communication with Sean, who was my service coordinator. More

by CARINCOLERIDGE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jun 25, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with Sean. Thank you!

June 23, 2021

We received instant help and the sales rep was informative and fun. The digital stuff was easy to use and even kinda fun. More

by JOANDONOFRIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Jun 25, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We're so happy to hear you had fun at Dirito Brothers. Thank you!

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