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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,136 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,136 reviews

May 11, 2021

Excellent Service!! I came in for shocks and struts but a day before I brought the car in my diesel filter light came on. Service called me to let me know my fans were not allowing the temp to cool enough fo More

by TDI JETTA 2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! Go Tim! We're glad to hear he was able to get your repair covered. Thank you so much for taking the time to let us know!

May 11, 2021

Great experience from head to toe and from previous experience I know I will have good dealings with the service Crew as well Andreas was very helpful knowledgeable and not pushy at all very very good More

by KMATT206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive feedback! We're glad to know Andres was such a stellar employee and we look forward to helping you with service in the future. Thanks!

May 11, 2021

Gus and Jeff were an awesome duo! Thank you so much for helping us get the right car for us. I just love new new Atlas!!! More

by crbelisario
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Nice photo! Congrats on the new Atlas! We're so happy to hear Gus and Jeff took such great care of you, thank you!

May 10, 2021

I enjoy working with Dirito Brothers with all my car purchases and maintenance needs. They treat you like family and take great care of you and your car. More

by Scott Alstad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Scott! We are very happy to hear this, your satisfaction is number one. We look forward to next time!

May 09, 2021

Online appointment system and communication via Sms for any updates after you leave your car at the service are very convenient tools. Kevin is super helpful. More

by Becky
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! We are happy to hear you found our online and SMS system to be easy and helpful. Thank you for the kind words for Kevin!

May 09, 2021

I got good service from the VW representative in describing the multiple service options that I can select. I was able to get my car back on the same day after service. Great job! More

by ASF69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience during your service. Thank you!

May 08, 2021

because of my schedule i had to leave my car a day early,kevin told me it would not be a problem and that made it conveniant for me More

by walterio6102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know how accommodating Kevin was, we do our best to make it work on your schedule.

May 07, 2021

Sean was great! Wrote down all of my concerns and all were addressed. I will definitely be back for all of my service needs in the future. More

by jcmranch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! Thank you and we look forward to serving you again in the future!

May 06, 2021

Marina was wonderful to work with, she understood my problem and made sure I had enough information through the whole process. Would definitely come back to Dirito Bros for all my future service needs. More

by THEBEEPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! Thanks for the kind words for Marina! While we don't wish any service issues on you, we look forward to next time.

May 06, 2021

Everyone I spoke with helpful and courteous. I was having a recall repair done on my Jetta and it went smoothly and was ready when it was promised. Thanks Dirito Brother Service Dept! More

by BILL@BILLSPOONER.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

That's how we do it! We are happy to hear your service went so smoothly and we appreciate your positive feedback. Thank you!

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