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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

December 02, 2022

I came into Dirito Bros wanting to test drive a specific car- Gus had it all ready for me when I arrived, he was very friendly and did not try to pressure me into buying. I was actually on my way out of the More

by Cderby7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on purchasing a car you are happy with! Our whole Sales Department is glad to have offered you a no-pressure experience and helpful interactions. We would love to do business with you again here at Dirito Brothers Walnut Creek Volkswagen. Thanks for the thrilling review.

November 30, 2022

We were happy the way treat us happy faces Nice cofee and that were faste More

by ESMOR50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you for taking the time to leave a great review for us here at Dirito Brothers Walnut Creek Volkswagen. We hope you have a fantastic day.

November 30, 2022

Marina was awesome! ! She was positive, detailed, efficient, hard working and clear. It was a fantastic experience More

by JONCAMPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Jon, thank you for taking the time to leave us a positive review. We are happy to learn that our Team was able to assist you and was able to make the overall experience at our dealership positive. If you need any further assistance, feel free to reach out to us at Dirito Brothers Walnut Creek Volkswagen!

Dec 01, 2022 -

JONCAMPO responded

Marina was awesome!

November 30, 2022

Although at 15k miles I was not expecting to need rear brakes on my Taos. The service department let me know of a promotion that would lower the cost. The time it took to service my vehicle was excellent. More

by AGIBSON315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco
Nov 30, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you for taking the time to provide a detailed a positive review. Here at Dirito Brothers Walnut Creek Volkswagen, we pride ourselves on providing our valued customers with the best quality service, and please let us know if there is anything else we can do to assist you further.

November 26, 2022

Dirito Bros has the best personalized customer service. I trust them with my automobile decisions completely. More

by MARC.WARD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the 5-star rating, Marc. We greatly appreciate you choosing to stop by Dirito Brothers Walnut Creek Volkswagen to see what we have to offer.

November 26, 2022

They are nice people but have limited appointments available, no actual express (day of) service, did not charge or wash my EV like Modesto Wolkswagon does. Also, you have to hold for a long time to e More

by JEN.GOSSETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Nov 27, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Jen, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your experience thus far with our Service Department. Can you please email me with your preferred contact information? I appreciate your time! Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

November 24, 2022

Super easy scheduling, Awesome service advisor. Competitive pricing for service and service was completed at the time promised. Also very nice dealership and waiting area. More

by Russ65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Vazquez
Nov 26, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello Russ. It's rewarding to learn from your five-star review that you enjoyed the benefit of being able to conveniently schedule your appointment. Our Service Department completed the maintenance job on your vehicle promptly at a reasonable price. We hope that you will continue to choose Dirito Brothers Walnut Creek Volkswagen for all of your automotive needs.

November 21, 2022

this is my second car purchase at Dirito Bros and both experiences have been amazing. i will be back and i will recommend Gus and Dirito Bros to anyone looking for a VW! More

by Ldj33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are happy to receive your positive review and learn that our Sales Team here at Dirito Brothers Walnut Creek Volkswagen made car-buying easy for you. Thank you for this recommendation, and we appreciate that you selected us again to assist you with this purchase of your new Volkswagen! We look forward to working with you again in the future here at Dirito Brothers Walnut Creek Volkswagen.

November 20, 2022

From start to finish this was a fantastic car buying experience! Gus was so helpful and there was no pressure. Eddie in finance was so quick. He explained everything so well and we didn’t have to sit th More

by themcafoxes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Miller
Nov 21, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the 5-star rating. We appreciate your visit and welcome you back to Dirito Brothers Walnut Creek Volkswagen any time.

November 20, 2022

Thank you Dirito Brothers VW Walnut Creek. I just lucky to brought home my brandnew 2023 VW ID4 Awd Pro S. Very smooth transaction for my first car buying experience easy. Mr GUS DAVILLA was More

by Rudy
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello Rudy, sounds like you had a 5-star experience from start to finish. Congratulations on your new 2023 Volkswagen ID.4 xxxxxxAWD SUV. Our professional and knowledgeable Sales Team wanted your first car-buying experience to be smooth as possible. Made sure to answer all your questions and paid attention to all your needs. Enjoy your vehicle from Dirito Brothers Walnut Creek Volkswagen!

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