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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,136 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,136 reviews

May 05, 2021

Although the problem with my car can't be found.....I still think Dirito Bros has fantastic customer service. I have never had a bad experience, they have been servicing my 2004 VW Bug all this time. It' More

by CLAURA4NAILS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you also Sean.
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

While we are sorry we cannot find the source of your issue, we are grateful to your for your continued support and positive feedback! It's always a pleasure serving you as our customer, thank you!

May 04, 2021

This is the 3rd car that I got from the Dirito Brothers and everyone here is very friendly! Gus was so helpful and he always tried his best to help me to get what I wanted! Thanks everybody in this store! More

by Hua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with Gus and the team. Thank you!

May 03, 2021

We had a wonderful experience with Gus. He treated us fairly and respectfully and got us the exact car we wanted for a great price. He went above and beyond for us! We are so appreciative of the kindness More

by Ket and Jake Kornbluth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Miller
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Look at that happy family! Congrats on your new VW and thank you so much for the shout out to Gus! Enjoy.

May 02, 2021

Andres was awesome. Really appreciate his help and his approach. Gave us great info and was very knowledgeable. Made the process very easy and was super friendly More

by BRIANJOHANNESSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful to hear! We are glad to know you had a great experience with Andres, we appreciate you taking the time to let us know. Thank you!

May 02, 2021

Great service and everyone was very friendly. I appreciated the ride to and from my home when necessary. I always buy and service my vehicles at Dirito brothers Volkswagen. More

by SARAH52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review! It always a pleasure seeing you and we appreciate the kind words!

May 01, 2021

This was a service appointment but it was handled as beautifully as every interaction I've had with this dealership. Can't recommend them highly enough. More

by BARLOW_ED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive feedback! We're always happy to hear good things from our customers.

May 01, 2021

Great service! Took my car in for recall work. Quick, easy and didn't try to upsell service. Thats worth going all in its self. More

by bassix67
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! Happy to hear your recall service was quick and painless. Thank you for the positive feedback!

May 01, 2021

This is the second time I’ve worked with Gus and he is honest, transparent and easy to work with. Highly recommend. Go see Gus! More

by Danielle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Gus the bus does it again! We're so happy to hear you had a great experience, thank you!

May 01, 2021

Erin didn’t sell us our car—she helped us pick the perfect car for us She cared for us as people not customers Thanks More

by LG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is wonderful to hear! Congrats on your new car and thank you so much for the positive feedback for Erin.

April 30, 2021

The service was fast and painless. I dropped my car off and the service reps were very nice and quick. After my service they noticed another issue and they were able to have me come back ASAP to get it fix More

by SAMANTHASANCHEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Younger Receptionist girl was very nice and professional. Can’t remember her name. And Sean, Tim Luong
May 13, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Samantha, We are happy to hear that your service went well! We apologize about the car wash, there are water restrictions in our area with our type of facility, unfortunately. We do appreciate your feedback! Thank you.

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