Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,852 reviews
September 25, 2022
The dealership is rated lower because it was advertised that they deliver the car, but the manager on duty that day would not deliver the car to us in Mountain View. Dirito, what you promise online you sho that they deliver the car, but the manager on duty that day would not deliver the car to us in Mountain View. Dirito, what you promise online you should be able to deliver on! 1 star for the manager who wouldn’t deliver! We had to spend 3.5 hours of our day to drive out to Walnut Creek after spending an hour working on things at home for the Internet order. After getting there having made the appointment to pick it up, the car we ordered was not ready and the car chargers were not working to charge our egolf, even though we were told it would all be ready. Thankfully Nanika was able to figure out our situation and take care of us quickly and efficiently and helping out the sales guy who was assigned to help us but could not figure out what was promised to us. She gets 5 stars from us for taking care of getting the car ready. Erin the finance manager we worked with was also great - 5 stars to her as well. More
by STROBELNAEMI
Verified Customer
September 25, 2022
Always a pleasure to visit the number one dealer around. Service visit was smooth and faster than expected. Thank you! Service visit was smooth and faster than expected. Thank you! More
by aarts
Employees Worked With
Other Employees :
Erin Scordelis, Tim Luong
September 21, 2022
Had a great experience with Gus from Dirito brothers. Gus was extremely helpful in finding the right car for me - a beautiful black Jetta SEL. The dealership had no markup and was extremely transparent t Gus was extremely helpful in finding the right car for me - a beautiful black Jetta SEL. The dealership had no markup and was extremely transparent throughout the entire process. It was a great experience and was a pleasure working with Gus and Dirito brothers Volkswagen. Also Erin from the finance department was extremely helpful in getting the paperwork done smoothly. Overall will highly recommend this dealership and Gus from Dirito brothers for your next Volkswagen purchase. More
by manoojrs
September 21, 2022
John was great and explained all new features. All parts of financing and services were explained. Thank you! All parts of financing and services were explained. Thank you! More
by DANTESDAD
Employees Worked With
September 21, 2022
Excellent Diagnosis of a Dead Battery ! Car was inoperable , Battery Replaced and Electrical System fully Checked ! Many Thanks ! Car was inoperable , Battery Replaced and Electrical System fully Checked ! Many Thanks ! More
by frhoward1
Employees Worked With
September 20, 2022
They answered all my questions on the car buying process. I was able to come home with my dream car! I was able to come home with my dream car! More
by Leigh
Employees Worked With
September 20, 2022
I think that the overall purchasing experience at Dirito was comfortable and professional. I would definitely consider purchasing another car at Dirito. was comfortable and professional. I would definitely consider purchasing another car at Dirito. More
by martan
Employees Worked With
Jim Cord
September 20, 2022
Great experience John knew we were in a hurry and Rushed us through. Thanks John us through. Thanks John More
by david.m.sheeley
Employees Worked With
