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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,840 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,840 reviews

February 01, 2025

I think I was overcharged for a front plate installation. Don’t mind paying some sort of fee but over $60 for that is a bit absurd and not necessary. More

by CAMINEROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We value your feedback. I would like the chance to speak with you about your recent experience with our Service Team regarding the cost associated with the installation of a front plate on your vehicle. It would be appreciated if you would contact me at a time that is convenient for you. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

January 31, 2025

Helpful, knowledgeable, friendly! We will stay loyal to them and love owning our Volkswagens! Will look forward to seeing them at our next service! More

by KARENJHILL50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
cole scordelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Tziolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your trust in Dirito Brothers Walnut Creek Volkswagen. We're glad you had a great experience with our team.

January 31, 2025

Great Service, appreciated not being "up-sold" when just getting a recall taken care of. More

by pauljbold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing Dirito Brothers Walnut Creek Volkswagen. We're glad to hear you were satisfied with the recall service. Wishing you safe travels.

January 31, 2025

John was great! He made the purchase process very easy. He answered my questions and never tried to rush the process. Erin also was very easy to work with. I wo More

by GMILLAR4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your high recommendation and are glad to hear that our team made the process easy for you. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

January 31, 2025

The process to purchase a car was easy and very low pressure. I was able to take the time I needed to make my final decision. John Benitez was friendly and well informed. More

by dcmefontana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

That's great to hear! Glad our team could make your car-buying experience smooth and pressure-free at Dirito Brothers Walnut Creek Volkswagen.

January 30, 2025

The entire team has been very friendly & helping. I was even offered water/ coffee while I was waiting! More

by debasish111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad to hear our team made your visit comfortable and provided refreshments. Take care, and thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

January 30, 2025

Kevin was great to work with. But they could not look at the electrical issues on the day I brought the car in. More

by heatherfontanilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to share your review. We are pleased to know that our Service Team was great to work with. If we can assist you further, please reach out to us at Dirito Brothers Walnut Creek Volkswagen.

January 28, 2025

Friendly, highly knowledgeable, outstanding service! It's been absolutely pleasure being served at Dirito Brothers dealership at Walnut Creek! More

by waltsquo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words about Dirito Brothers Walnut Creek Volkswagen. We wish you well.

January 28, 2025

Customer service are friendly, easy access. The place are clean and waiting are clean too. More

by pingladines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for highlighting our friendly customer service and clean facilities. We're glad you enjoyed your visit to Dirito Brothers Walnut Creek Volkswagen.

January 28, 2025

Marina was extremely communicative and helpful. She made the process very smooth for me. Gus is also wonderful! More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience. We're glad our team at Dirito Brothers Walnut Creek Volkswagen was able to help make the process smooth.

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