Dirito Brothers Walnut Creek Volkswagen

The customer service was excellent and friendly from start to finish. From the time I initially called and explained the issue to Kevin in the shop -- who knew exactly which part on my VW Atlas Cross Sp start to finish. From the time I initially called and explained the issue to Kevin in the shop -- who knew exactly which part on my VW Atlas Cross Sport needed to get replaced under warrantee -- to the email confirmation of my appointment, to the Lyft rides they provided me to and from work so I had the Cross Sport back same day. Highly recommend this place. More

Thank you Dirito Brothers for a great experience! Gus The Bus is valued asset of your company and he and Jeff really made our daughter’s first car buying experience a good one. Couldn’t be more happy and aga Bus is valued asset of your company and he and Jeff really made our daughter’s first car buying experience a good one. Couldn’t be more happy and again sincerely appreciate the care and attention that Gus provided and consideration of our position with Jeff. We would happily purchase another vehicle from Dirito Brothers Dana, Christie and Maya. More

It was a great experience Gus helped us find the perfect VW Atlast the right color and with features we were looking for. We are very pleased and the best part he was not rushing us to make a decision! VW Atlast the right color and with features we were looking for. We are very pleased and the best part he was not rushing us to make a decision! More

I purchased my car from Dirito Bros in 2009. The car was serviced there for three years until a VW dealership opened about 5 miles from my house. Dirito is still a good dealership. The emission modification serviced there for three years until a VW dealership opened about 5 miles from my house. Dirito is still a good dealership. The emission modification warranty repair was excellent. No more check engine light coming on. Additional recommended repairs was pricey but I guess it’s the going rate for parts and labor. More

Marina Felix is an outstanding service representative: effective management & ownership of the customer-dealership relationship to yield service satisfaction and enhance dealership & VW loyalty. The brak effective management & ownership of the customer-dealership relationship to yield service satisfaction and enhance dealership & VW loyalty. The brake squeal on all four wheels continues with this Jetta product, but was corrected again by Dirito Bros dealership. Marina performed active management & was effective with this customer. More

Fantastic last minute service that saved the day. Kevin was amazing. The job was done quickly and correctly. I would highly recommend doing business with them. was amazing. The job was done quickly and correctly. I would highly recommend doing business with them. More

Gus is one of the best in the business. I have bought many new cars and unlike many sales people, he knows what he knows the product that he is selling. Friendly, respectful, and easy to deal with. Th many new cars and unlike many sales people, he knows what he knows the product that he is selling. Friendly, respectful, and easy to deal with. Thanks Gus! More

We had a great experience working with Erin. She was willing to help me out with whatever crazy idea we came up with. Thank you! willing to help me out with whatever crazy idea we came up with. Thank you! More

Sean did a great job at keeping me informed on progress. It’s tricky to deal with the 2004 R32 as parts are scarce for this limited production Golf variant, especially 17 on from 2004. It’s tricky to deal with the 2004 R32 as parts are scarce for this limited production Golf variant, especially 17 on from 2004. More

Tim Luong took the time to understand and work through a warranty item with my TDI, confirmed with his supervisor and followed through to assure the work was performed. warranty item with my TDI, confirmed with his supervisor and followed through to assure the work was performed. More