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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

May 02, 2022

Excellent service and punctuality! Marina was very professional and explain me everything I need for the service of my car. More

by jose felix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate you feedback and thank you for your business, Jose. Glad it went well.

April 30, 2022

Great service, no pressure, incredible pricing! Thanks for everything Mike! We had a great time buying the Toureg. More

by RHERNANDEZ30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
May 02, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new Toureg! Glad that we were able to help.

April 30, 2022

Very good with updates. They got to my car even though I failed to make an appt. Pleasure to work with. More

by CHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad that the timing worked and we were able to get to your car when requested. Thanks for choosing Dirito Brothers!

April 28, 2022

I cannot recommend Gus and Erin enough at Dirito Brothers in Walnut Creek, CA. Both of them were courteous and professional. If you're looking for a vehicle in this crazy market, do yourself a favor and stay More

by R. Torres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

You are correct; this is a crazy market. Nevertheless, thank you for providing us with the opportunity to help you in your search for a new car. Enjoy!

April 28, 2022

From the initiate service provided by Kevin all the way to the exit with Ron Simi and everyone in between, I was very satisfied with my experience at Dirito Bros. I always am. Please thank the service team More

by GERI2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Simi, a woman who answered my synthetic oil question and both cashiers. Sorry I don't know their names.
May 02, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for your positive feedback and your ongoing business. Much appreciated.

April 28, 2022

Shanon and Marina are the most professional, customer service-oriented people I have had the pleasure to work. More

by COMPAGLIARUGBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon
May 02, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great feedback on Shanon and Marina! We'll share your comments.

April 28, 2022

The issue was not addressed at the 20k service, even though I brought it up. And it is on-going following the service work on 4/26. More

by tirzaong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
April 26, 2022

Sean and team made the service experience easy and painless (unlike this survey which requires a minimum number of words) :-) More

by RYAN.THOMPSON
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Nice to hear that your recent Service visit went well!

April 23, 2022

Job wasn’t done right the first time and that leaves my confidence shaken. I shouldn’t have to come back to have it corrected. More

by STVKLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not going to shame my advisor
April 22, 2022

Great experience, purchased 22 Tiguan over the phone and handled paper work when we picked it up. Easy! More

by MY3SONSNOGIRLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on the new Tiguan and thank you for choosing Dirito Brothers VW!

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